My confusing, 10-day journey to getting a UWP game to work on Windows 10

Sajuuk

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13,365
Is this the monthly "complain about UWP" thread? Which will of course dovetail into the inevitable "complain about Windows 10" thread?

Frankly, I don't know what you all are doing to your PCs to make the Windows Store so unreliable.
You know the old saying, if everyone you run into can't use the windows store, you're the asshole?
 
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Don Reba

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On my machine, UWP refuses to work through a VPN. For instance, IE works without issue, while Edge passively aggressively suggests I make sure I got the right web address (or search for bing.com on Bing). Since I only use internet through a VPN — as a matter of basic hygiene — I am spared any interaction with UWP.
 
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grommit!

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Frankly, I don't know what you all are doing to your PCs to make the Windows Store so unreliable.

"Works for me" is never a good argument given the diversity of the PC ecosystem. With UWP, Microsoft had the opportunity to build a more reliable and robust platform from scratch. Yet people are still having all sorts of issues with it. At this point, the chances I'll be buying a UWP game are about as good as me buying a GFWL one.
 
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35 (40 / -5)

rabish12

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Is this the monthly "complain about UWP" thread? Which will of course dovetail into the inevitable "complain about Windows 10" thread?

Frankly, I don't know what you all are doing to your PCs to make the Windows Store so unreliable.
You know the old saying, if everyone you run into can't use the windows store, you're the asshole?
I can actually run it just fine, and so can most of the people I know, but he's still wrong. Failures are going to happen, and they're especially going to happen with big complex applications like games. That makes it really important for those failures to be easy to understand and easy to troubleshoot and fix. UWP's failures are neither of those things, so when the platform or an application in it fails you're pretty much stuck.
 
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19 (19 / 0)
Years ago someone thought replacing error strings with error codes would improve customer support. Years later all error codes are meaningless random numbers nobody knows about.

The depth of human stupidity is unbounded

As I remember it, programs originally had error codes because it was easier on memory rather than having long informational strings (because memory was expensive and early computers didn't have a lot). These days, though, that's not much of a concern.

However, when reading something about Microsoft's ridiculous error numbers for SQL, it was put forth that it was an anti-hacking measure. Like, if someone was trying to hack into the system they wouldn't know what to do when confronted with a long error number. Because... hackers can't look up an error number on Google. Which is what I did to try and figure out what the number was supposed to be telling me.

Anyways, in a day when 16GB of memory is becoming the standard, companies can afford to put a bit more explanation into their error messages.
 
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17 (18 / -1)

pxc

Wise, Aged Ars Veteran
187
I'm not sure how Microsoft has botched the concept of an app store so badly. I've never had issues like this with any of the competing app stores (including the macOS one, so it's not like the fact that it's a desktop operating system necessitates these kinds of issues).

I'm not saying the Mac App Store is a paragon of usability, but it does work. And you know what else it lets you do? Find apps in Finder and treat them just like any other files.

I think Microsoft over-engineered the hell out of this and needs to go back to the drawing board.
Because MS is still under the delusional it can pivot into a 2007 version of Apple. It drools at the thought of a closed ecosystem where MS can reap mega profits with a walled garden and that people will flock to MS for high profit margin devices. It's just ridiculous.
 
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23 (26 / -3)

Sajuuk

Ars Legatus Legionis
13,365
Is this the monthly "complain about UWP" thread? Which will of course dovetail into the inevitable "complain about Windows 10" thread?

Frankly, I don't know what you all are doing to your PCs to make the Windows Store so unreliable.
You know the old saying, if everyone you run into can't use the windows store, you're the asshole?
That seems to be uncalled for.
It's a play on the original joke.

"If everyone you meet is an ass, you're the ass".
 
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19 (19 / 0)

Steven N

Ars Scholae Palatinae
1,079
Years ago someone thought replacing error strings with error codes would improve customer support. Years later all error codes are meaningless random numbers nobody knows about.

The depth of human stupidity is unbounded

As I remember it, programs originally had error codes because it was easier on memory rather than having long informational strings (because memory was expensive and early computers didn't have a lot). These days, though, that's not much of a concern.

However, when reading something about Microsoft's ridiculous error numbers for SQL, it was put forth that it was an anti-hacking measure. Like, if someone was trying to hack into the system they wouldn't know what to do when confronted with a long error number. Because... hackers can't look up an error number on Google. Which is what I did to try and figure out what the number was supposed to be telling me.

Anyways, in a day when 16GB of memory is becoming the standard, companies can afford to put a bit more explanation into their error messages.

Yeah, like "Oops, something happened :-("
 
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rabish12

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I'm not sure how Microsoft has botched the concept of an app store so badly. I've never had issues like this with any of the competing app stores (including the macOS one, so it's not like the fact that it's a desktop operating system necessitates these kinds of issues).

I'm not saying the Mac App Store is a paragon of usability, but it does work. And you know what else it lets you do? Find apps in Finder and treat them just like any other files.

I think Microsoft over-engineered the hell out of this and needs to go back to the drawing board.
Because MS is still under the delusional it can pivot into a 2007 version of Apple. It drools at the thought of a closed ecosystem where MS can reap mega profits with a walled garden and that people will flock to MS for high profit margin devices. It's just ridiculous.
It's not really that closed, though. You can install UWP apps from outside of the store so long as they're signed, and you can install unsigned apps if you change the OS setting preventing it (please don't).

That means that UWP apps could, in principle, be distributed pretty well anywhere and by anyone... but in practice, there's no real point.
 
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11 (12 / -1)
While I'm no fan of UWP. There are games I've bought via both Steam and GOG that also crash if MSI's Afterburner is currently running in the background. Meanwhile, Forza Horizon 4 (both the demo and early release for the Digital Deluxe version) ran just fine with Afterburner running. This is and always will be a thing with games on a platform as diverse as Windows, given all of the different configurations available. I've never had a single issue with FH4 thus far.

Another thing to note. Closing Afterburner doesn't kill your overclock. It just stops you from using things like the GPU and CPU monitors it also provides.
Yeah, I wonder how much of this is the age old problem of third party apps hooking Windows functions and not quite getting the behaviour correct. It would explain why killing Afterburner and then launching it afterwards might work, the app has already got the u booked version of functions and this bypasses whatever issue causes the crash.

Of course the why rarely matters, it makes UWP apps look bad and that puts people off. Despite owning a lot of digital download xbone games i don't think I have ever bothered trying the Windows store version on PC, simply because i hear too many stories of the problems associated with it.
 
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rabish12

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Frankly, I don't know what you all are doing to your PCs to make the Windows Store so unreliable.

"Works for me" is never a good argument given the diversity of the PC ecosystem. With UWP, Microsoft had the opportunity to build a more reliable and robust platform from scratch. Yet people are still having all sorts of issues with it. At this point, the chances I'll be buying a UWP game are about as good as me buying a GFWL one.

"Doesn't work for me" is just as bad.

To be clear, I have had problems installing things from the Windows Store before. They were all solved by running wsreset.exe. But the benefits have far outweighed the issues. Having a single software repository that remembers what I purchase, downloads things in a single click, keeps everything up to date automatically, uninstalls everything cleanly, built directly into the OS is absolutely beneficial.
 
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-16 (11 / -27)

Solidstate89

Ars Tribunus Angusticlavius
7,099
I've had zero problems with FH4 so far (touch wood). FH3 wasn't bad either, except at the time I didn't realize that xbox and windows store have different accounts, and I got crossed up.

UWP iTunes on the other hand, takes a good 5 minutes to even launch on my SSD. Once it finally does, I'm treated to the little blue circle for another ten. Scrapped it and went back to x64 version. It launches in seconds.
That's funny, it doesn't launch any faster or slower for me. I still use the Store version though because Apple can't shit up my system with third party services and do who the fuck knows what to the registry via the Store app.
 
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5 (8 / -3)

Undekon

Seniorius Lurkius
17
Plus instead of 81 devices in Windows 8.1 using the Windows Store it is 10. Saves a lot of agony in that I never ever use the Windows Store. Windows 7 and 8.1 are solid as a rock! Windows 10 is shaky either updates fail to apply or the update screws things up.
The bugs range from major to just bizarre. On my system you can select the last character of a text string in a PDF document.
Documentation is non-existent. Nothing seems to be tested.
It does seem that Edge at least on Microsoft websites works well. However all my stuff is Google based and becoming more so due to my Android device population.
Google even produced a pack that takes over Windows from Microsoft and conveniently downloads their office suite, in addition to do cloud saves and Google drive integration.
 
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-12 (2 / -14)

ninjaneer

Ars Scholae Palatinae
634
Subscriptor
UWP seemed like a beacon of light to anyone who has to make desktop "enterprise" apps. Background updates like a phone? Sign me up!

Unfortunately with all of the development restrictions, it's like a haunted house full of locked doors and rusty, sharp edges. I can't even fathom the pain involved in trying to make a full-featured game in it.
 
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17 (18 / -1)

rabish12

Ars Legatus Legionis
16,983
Frankly, I don't know what you all are doing to your PCs to make the Windows Store so unreliable.

"Works for me" is never a good argument given the diversity of the PC ecosystem. With UWP, Microsoft had the opportunity to build a more reliable and robust platform from scratch. Yet people are still having all sorts of issues with it. At this point, the chances I'll be buying a UWP game are about as good as me buying a GFWL one.

"Doesn't work for me" is just as bad.
No, it definitely isn't. Developers, and especially developers making application platforms, have a strong responsibility to ensure that "works for me" is as universal for their product as possible. "Doesn't work for me", and especially "doesn't work for me and it took me a week to figure out why", generally indicates a failure on the part of the developer.
 
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35 (40 / -5)

SpinyNorman

Smack-Fu Master, in training
87
Man, I've spent *hours* wsresetting and running all sorts of powershell scripts to try & fix windows store apps. I ended up having to do a complete wipe and reinstall to get set straight. Even an over-the-top "upgrade" installation of Windows didn't fix my problems.

This pain is why I haven't bought FH4, at least yet.
 
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12 (12 / 0)
In particular, you can't scroll through Windows Explorer folders (even "hidden" ones) and dig up installed UWP files, let alone see where they're installed or exactly which files and folders demand the most space on your hard drive.
You actually can, technically, but the folders are always deliberately buried and their names are basically gobbledygook (I think they're hashes).

I wonder if Windirstat would be of any help.
 
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3 (3 / 0)

arsboost

Seniorius Lurkius
7
btw, the constant suggestions by the official Microsoft reps to “just redownload the (multi-gigabyte) software and try it again”, causing untold amounts of worthless data usage, are both idiotic and insulting.

Sure, no problem, it’s not like i have capped internet or anything 🙄🙄
Or you know, those of us with stuck with rural DSL where re-downloading 15gb+ could take nearly half a day... Downloading that also sucks up the bandwidth for the entire house so no streaming netflix or watching videos during that time. I haven't purchased a UWP game because I can't simply download it from work where we have fiber and transfer it to my home computer like I can with ANY other platform. Transferring a game from one computer to the next is simply a requirement for me.
 
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aikouka

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I've been enjoying the kindler, gentler MS of the last decade, but this honestly feels like the bad old days of the late 90s, when MS abused its market dominance to dodge competition and dictate customer behaviors.

I have a feeling that this wasn't meant to be a power play from Microsoft, but rather one of those situations where they say "Well, we want to distribute our games on Windows too", and someone chimes in, "We've got the Windows Store?" Initially, that may have sounded like a great idea to reuse an existing infrastructure, but the Windows Store was designed for small apps that likely didn't need any sort of user tinkering... which also likely helped with some piracy. That just doesn't fit what some PC users are expecting of their games (mods, etc.).

So, my guess is that this was likely Microsoft trying to fit the square peg into the round hole.
 
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15 (15 / 0)
Not sure if it’s related but I had a similar bullshit experience last night trying to download and install FH4.

Tried to download the first time and somehow my PC locked up hard around 58GB downloaded. Had to hold the power button to restart the PC.
Then after reboot MS Store tried to download the rest. And it looked like it did... except trying to launch the game resulted in the little splash screen in a window disappearing after a few seconds with no errors. After trying to launch a couple more times, I figured the game was corrupted.

So I uninstalled, and redowloaded the thing. Then... hard lock up again around 58GB. It was clear at this point that this wasn’t a coincidence. I shut off the PC by holding power. Restart the sucker. I check to make sure my SSD still had enough storage... 80GB left, should be enough for the advertised 62GB download.

The download resumes. Game doesn’t launch. Corrupt again? Probably.

I madly start deleting older games to make a lot of room on the SSD. And start the download again last night before going to bed.

Next morning, everything looks installed. PC didn’t freeze up overnight. Looks promising. Launch game. Looks like it’s loading, but then window disappears. Holy fack!!!! I reboot the PC, and bam, the game loads. But the had to leave for work.

So who knows... maybe my troubles are over with Forza Horizon 4. Maybe not. I’ll find out tonight.

The FH4 demo was the opposite... it downloaded, installed and loaded correctly on the first try.
 
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Solidstate89

Ars Tribunus Angusticlavius
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In particular, you can't scroll through Windows Explorer folders (even "hidden" ones) and dig up installed UWP files, let alone see where they're installed or exactly which files and folders demand the most space on your hard drive.
You actually can, technically, but the folders are always deliberately buried and their names are basically gobbledygook (I think they're hashes).

I wonder if Windirstat would be of any help.
It is as a matter of fact. It's how I found out that the Plex store app was caching tens of gigabytes of images for some ungodly reason. I don't feel like looking back but whoever on Page 1 of these comments that mentioned you can access the store app locations but their folder names are just a hash number is correct. Games might be a different beast due to DRM or something but you can definitely just access the files where regular apps are stored.

Had to do it again to fix Filebot which was screwing up for some reason as something was wrong with its database or something (can't remember the exact error) and I ended up having to find its install location and deleting an entire directory. Caused it to reset and it's worked ever since.
 
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2 (2 / 0)
Yeah uwp games bugs are super annoying to trouble shoot due to limited transparency and access

Last time I bought uwp game was halo strategy game I think. It simply doesn't work.

Keeps not responding after login.

Solution? Use the pirated version. Dunno how the legality in the US. In Indonesia it's legal, as copyright infringement need me to damage the copyright holder. But I already bought it, so what.

Although to be fair, long ago origin and steam also crashy, buggy, and generally annoying too.

Heck, steam offline mode only been working consistently for these last few years. I even have double-install (legit steam version and pirate version) for games that I play a lot like left 4 dead 2 and portal 2, and for apps for work.
 
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Red Herring

Ars Scholae Palatinae
654
It's not necessarily UWP that is the problem but more the Windows Store and it's systems which has very little tolerance for failure.

If there is anything slightly wrong with your Windows profile data the Store will trip up and cause all sorts of problems.

One time I couldn't sign into Xbox app or games on Windows, the reason being the saved data from a previous profile that I had copied over onto the PC was not compatible with the version installed. Only a clean install of Windows could get it back up and running, the mere fact of copying over user data tripped it up.

P.S. Resetera are social extremists avoid linking to those nut jobs.
 
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0 (2 / -2)

trollhunter

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600
I'm not sure how Microsoft has botched the concept of an app store so badly. I've never had issues like this with any of the competing app stores (including the macOS one, so it's not like the fact that it's a desktop operating system necessitates these kinds of issues).

I'm not saying the Mac App Store is a paragon of usability, but it does work. And you know what else it lets you do? Find apps in Finder and treat them just like any other files.

I think Microsoft over-engineered the hell out of this and needs to go back to the drawing board.

I think the platform and impementation are sound it’s just that it is very poorly tested and polished compared to Apple’s products. This is the sense from what I have read about software dev teams in both companies.

From what I've read and seen, the implementation is anything but sound. Apple's 'bundles' took a bit of getting used to, but they're essentially just subdirectories with metadata - it doesn't take any special magic to look inside, and applications from the Store aren't any different from applications from anywhere else in terms of logging or licensing. If UWP were similar - just a convenient way to keep applications self-contained, it would actually be useful, but instead it's like having an OS within the OS, with it's own conventions that are poorly documented and opaque to the owner of the system.

... (emphasis mine) and Microsoft engineers who seem to be just as clueless...

Makes you wonder what all that telemetry is worth for actual troubleshooting.

Makes you wonder IF all that telemetry is actually for "troubleshooting".
 
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13 (16 / -3)

Zyrxil

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This is the exact same problem I've had with Forza Horizon 3- instant crash on launch with no error message. The workaround fix there was to install another app from the Windows store- any app, as long as it was not already registered to my Windows store account. That would fix the problem....temporarily. This would lead me to believe authentication issues are a factor.

In any case, UWP is hot garbage. It doesn't matter how many features you have if the end product doesn't work reliably.
 
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10 (10 / 0)
I haven't had much experience with UWP games, but the few I've tried have worked without issue. Just finished playing Gears 4 with a Game Pass trial.

I wonder if there are issues with any other overclocking software. EVGA Precision seems to work fine.
I'm going out on a limb here but I'm guessing it has to do with overlays. It's probably why OBS affects it just as much as MSI Afterburner.


At the very least they should have shown an error message, even something as vague as "unsupported application was detected, exiting forza horizon 4" would be nice
 
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8 (8 / 0)
This is the exact same problem I've had with Forza Horizon 3- instant crash on launch with no error message. The workaround fix there was to install another app from the Windows store- any app, as long as it was not already registered to my Windows store account. That would fix the problem....temporarily. This would lead me to believe authentication issues are a factor.

In any case, UWP is hot garbage. It doesn't matter how many features you have if the end product doesn't work reliably.

If that is the issue,
I suspect the pirated version will work with no fuss.
 
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6 (6 / 0)
Years ago someone thought replacing error strings with error codes would improve customer support. Years later all error codes are meaningless random numbers nobody knows about.

The depth of human stupidity is unbounded

Bungie did it much better.

They use easy to read error code (weasel, baboon, etc) and provide short solution (try again later, etc) under the error message.

The more complete explanation and solution available in their website.
 
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6 (6 / 0)

SilverSee

Ars Scholae Palatinae
1,085
Anecdotal, but I've not had these kinds of issues even once, and I own nearly every first-party XBLPA title. My guess is there is something broken in your Windows 10 installation generally or with your user profile, and it may be time for a reset.

Microsoft absolutely needs to make the Store and UWP games more reliable, but gamers do end up installing (oftentimes unaware) lots of random third-party system software (Afterburner, game overlays, anti-cheat utilities, game streaming features, etc.) that can muck with each other and with the OS. Few gamers ever call out these other software providers of course; it's always Microsoft's fault.
 
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-5 (8 / -13)