What happens to a car when the company behind its software goes under?

adespoton

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Cars peaked in the mid to late 2000's

new enough to have good on-board diagnostic functionality and efficiency/power..

not totally choked and over complicated by emissions

not drowning in screens still physical buttons for most features

and not locked down to being a slave to the dealership and can still DIY maintain it.

not totally engineered to fall apart in 5 years
My current car was built in 2012. It has no infotainment screen. It has no modem. Winter city driving is around 8.3l/km. It has knobs and dials. I can do most of the maintenance myself, and the local garage can handle the rest. It shows no signs of failing any time soon.

When it finally does come time to replace it, I'm going to want to validate that the replacement functions with the modem disconnected at a bare minimum.
 
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Architect_of_Insanity

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This opening blurb is not supported by the rest of the article. No instances of a car refusing to start because it was reaching out to a server that didn't answer were presented. This isn't a real scenario.
It's very real for online gamers when the servers get shut down and the game you paid for no longer works.
 
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Mechjaz

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Yeah, John Deere. I can't even change a headlight bucket assembly because the onboard EPROM (for a headlight!) requires an 'OK' prompt from a factory authorized tech with the proper factory distributed diagnostic tooling. At this rate, you won't be able to put air into the tires because it's non-authorized air.
I think at that point I'd run 12V across some wires and get on with it. John Deere has the most infuriating hardware DRM this side of Hewlett-Packard.
 
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Fred Duck

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The term used to refer to DRM-encumbered software, such as valve's library, is "defective by design." Now, instead of a piece of entertainment, we've DRM affecting automobiles. Does this not mean that many "sustainable energy" autos on the market are rolling e-waste?

For instance, I've read on Ars that if you purchase a tesla secondhand but don't receive digital ownership, the vehicle is speed limited. Who would ever settle for that? Meaning, if tesla are ever no longer a going concern, then consumer demand for any of their vehicles will be effectively zero.

This isn't to say that reliance on servers is required of the concept of electric motorcars but many manufacturers have purposefully intertwined them.

Just as you should never waste money on valve's DRM-laden software versions if you can find the title at a competing DRM-free shop, one must consider what happens to your transportation vehicle...miles down the road.
 
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Maybe we just need to go back to cars like the VW Bug. Dirt simple and easy to repair with basic tools. Of course, the amenities leave a lot to be desired. As well as the lack of power. And the questionable crash safety.

View attachment 128468
We had a VW Bus when I was a kid. Going to Ohio was a treat. barely make it up a hill as the car is overheating. Crest the hill and the gauge just plummets. Another hill barely make it.
and it wasn't even the cool model with the pop up tent,
 
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LDA 6502

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Meanwhile, we also get hit coming from the other direction. There is only one guy (not shop, guy) in my town that I have found so far that will even look at my '75 Ford. Other shops will tell me they won't even look at it and will even refer me to that one guy. I took my old '94 Toyota into the Japanese car specialist that had always looked at it, and they told me they didn't even have the tools to look at a car that old any more. Even classic cars aren't an answer unless you do it yourself it seems. And even the classics are full of electronics and computers at this point.
My '05 Lexus is approaching this point. When the independent Japanese auto repair shop I took it to closed, some places I called up said that they only had one or two techs that could work on it, so turnaround times could be rather long. Apparently the younger folks aren't trained on it and are busy enough that they don't care to pick up the skills. The local Lexus dealer's service department will still take it, but their prices are stupidly high, with major repairs likely exceeding the value of the car.

So I am slowly becoming an expert at repairing it myself, with a few pointers from my neighbor who is a diesel engine repair tech. And I am starting to acquire a nice collection of tools for doing the job.
 
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Maybe we just need to go back to cars like the VW Bug. Dirt simple and easy to repair with basic tools. Of course, the amenities leave a lot to be desired. As well as the lack of power. And the questionable crash safety.

View attachment 128468
I drove my brother's once. Didn't even have a gas gauge. When the engine started dying, you reached under the seat and flip the valve to the reserve tank.
 
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DaiMacculate

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My '05 Lexus is approaching this point. When the independent Japanese auto repair shop I took it to closed, some places I called up said that they only had one or two techs that could work on it, so turnaround times could be rather long. Apparently the younger folks aren't trained on it and are busy enough that they don't care to pick up the skills. The local Lexus dealer's service department will still take it, but their prices are stupidly high, with major repairs likely exceeding the value of the car.

So I am slowly becoming an expert at repairing it myself, with a few pointers from my neighbor who is a diesel engine repair tech. And I am starting to acquire a nice collection of tools for doing the job.
Yeah, I fucked up something with the seat on my 2005 LS430 and they wanted $17,000 for a replacement seat. Needless to say I figured out how to rig the seat up to be functional without paying that.
 
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hillspuck

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It's very real for online gamers when the servers get shut down and the game you paid for no longer works.
While that's true of games, the article follows that with:
Not because the battery is dead or the engine is broken but because a server no longer answers. For a growing number of cars, that scenario isn’t hypothetical.

It seems like the scenario IS still hypothetical, no? The opposite of that would be that it's happening to specific cars. If so, to which ones?
 
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MilesArcher

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Cars peaked in the mid to late 2000's

new enough to have good on-board diagnostic functionality and efficiency/power..

not totally choked and over complicated by emissions

not drowning in screens still physical buttons for most features

and not locked down to being a slave to the dealership and can still DIY maintain it.

not totally engineered to fall apart in 5 years
My father would disagree. He said cars peaked in 1969 or so. He could fix anything short of an engine blowing up with a couple of hand tools. I hated carbs, points, and all those adjustments and think cars peaked in the early 1990s. Enough computers for fuel injection and electronic ignition so you don't need a tune up every 6 months. My daughter disagrees with me, she won't tolerate a car without bluetooth and a backup camera.

Only slightly kidding.
 
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Fatesrider

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It's a catch-22 for EV startups: They need people to buy their vehicles in order to stay in business, but most are hesitant to buy until they know the manufacturer won't abruptly go out of business. Not sure what the solution is there. Obviously they need to remove anything that requires phoning home, but beyond that maybe they partner with an established company for service?
The solution is just not connecting it at all. You do that by not buying anything that requires any kind of connection. If enough people did that, they'd stop making the fucking things connected.

You don't NEED a connection to drive and safely operate a motor vehicle. I know, I've done it for 50 years without ONCE relying on any kind of connection. I STILL do it that way today.

Of course, my car is 24 years old. The stereo died and I've not bothered to replace it. It doesn't have GPS, blind spot warning lights, AEB, lane keeping, auto-steer, rental payments to use features my car came built with, or power ass wiping, but I never have to worry about some fuckwit in a corporate office ten thousand miles away having a bad day and bricking my car because it's old and they don't want to support it anymore.

The fallacy is that a connected car is better than one that has no connections to anything. It's demonstrably not. It's JUST more lucrative for the auto maker. ALL of the cool safety shit can sit in a car that is connected to NOTHING and still function perfectly well. Do they offer something like that to the general public? OF COURSE NOT.

The corporations are having too much fun monetizing the data they collect about you as you do it.
 
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We keep making the mistake of thinking that high technology (especially software) belongs in everything. This was my attitude in my 20s and 30s, but decades later I finally have the wisdom to realize just how much tech can be a liability in an otherwise non-tech device.
Software is fine and has been in cars for decades. Using the same tech as the game companies to keep the car running as long as it can phone home now and then is the issue. SaaS as a vehicle is a terrible idea for consumers. Boon for mfrs since they can just obsolete the car tomorrow so you can buy a new one. :)
 
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spacespektr

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If you think this is bad for cars, how do you think non-US military feel about software for fighter jets? https://www.yahoo.com/news/articles/f-35-software-could-jailbreaked-223532479.html
Ask the Navy about repairing the ovens on their brand new $13 billion Ford-class aircraft carriers.

TL;DR: The ship has eight ovens that cook over 15,000 meals a day. Six of them broke. The service contract won't let the crew fix the ovens. Instead, the manufacturer's technicians have to make a house call. To a ship at sea. Possibly in combat. And hopefully he brought the right parts.
 
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What happens to a car when the company behind its software goes under?
That's clearly explained in the EULA you agreed to when you first started the car. It's right under the section on agreeing to allow the executives of motoCo® to harvest your children's organs for personal use. (You didn't read 34 pages of 4 pt white gray type on a light gray background?. Tsk, tsk…)

What happens when a corporation finds customers are no longer profitable or relevant is that they throw them out with the trash, with no more regard to the long term consequences than gave to developing the product in the first place. In late stage capitalism, "corporation" is a reverse Robin Hood tool for transfer resources from the Have Barely Enough to the Have Way Too Much.

The rest is – quite literally – advertising.
 
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Got Nate?

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There are dozens of Fisker Ocean cars driving around NYC on TLC plates (Car service/cabs/ubers etc). I guess they're reliable enough to be used commercially as taxis.
Under the bankruptcy, the entire lot of unsold inventory of Oceans was liquidated to an NYC taxi company. These are probably the ones you're seeing.
 
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kaarec

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Yes, but the mfr doesn't have to go out of business, and the car doesn't have to be old. I have a 2025 Kia EV6, and I can't use the car's maps while driving because the voice dictation software can't handle numbers. The map software can be updated OTA, but my defective STT (speech to text) software apparently can't be updated; my dealer has never heard of it. And from EV6 forums, this is not a problem on most EV6s. And I have several lesser software glitches, none of which can be addressed by the dealer. I'm up to date on the main software modules, according to the visible version numbers.
 
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icrf

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How do insurance companies respond to this? If I had a Fisker Ocean with full coverage and it bricked due to a software glitch and bankruptcy, do they total it? If they total it, is the value given the commercial value of the dead brand's unit, so significantly less than a comparable vehicle from an extant company, so no chance of being made whole?

I ask all these questions as someone who has been following Telo for some time.
 
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"As vehicles become platforms for software and subscriptions, their longevity is increasingly tied to the survival of the companies behind their code. When those companies fail, the consequences ripple far beyond a bad app update and into the basic question of whether a car still functions as a car."

Hard pass on that, thanks.

I'm in the old car club with other posters on here. I own two vehicles; one is 22 years old and the other 18. I doubt I will ever purchase a newer vehicle. I'm very mechanically inclined, take excellent care of my cars, and I am old. So, if they last another 20 years I'll likely be dust and they can rust. Should my vehicles fail before my need for independent mobility has arrived maybe the robotaxis will be here. Then I will only have to worry about them being bricked for the duration of my ride.

Now that I think of it, this reliance on a corporate server really dovetails with future plans for us plebians to own nothing. (I recall Cory Doctorow referencing an economist who uses the phrase techno-feudalism. A sad future indeed...)
 
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MrMcLargeHuge

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The solution is just not connecting it at all. You do that by not buying anything that requires any kind of connection. If enough people did that, they'd stop making the fucking things connected.

You don't NEED a connection to drive and safely operate a motor vehicle. I know, I've done it for 50 years without ONCE relying on any kind of connection. I STILL do it that way today.

Of course, my car is 24 years old. The stereo died and I've not bothered to replace it. It doesn't have GPS, blind spot warning lights, AEB, lane keeping, auto-steer, rental payments to use features my car came built with, or power ass wiping, but I never have to worry about some fuckwit in a corporate office ten thousand miles away having a bad day and bricking my car because it's old and they don't want to support it anymore.

The fallacy is that a connected car is better than one that has no connections to anything. It's demonstrably not. It's JUST more lucrative for the auto maker. ALL of the cool safety shit can sit in a car that is connected to NOTHING and still function perfectly well. Do they offer something like that to the general public? OF COURSE NOT.

The corporations are having too much fun monetizing the data they collect about you as you do it.
Unconnected cars still have tons of software in them, and oftentimes that software is buggy because automakers by and large are not good at software. Software is not going away, especially for EVs. The problem with the Fisker Ocean mentioned in the article wasn't because of some issue related to connectivity, it was because of major bugs in the software that have now turned that vehicle into a very large paperweight.
 
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I think a CAN bus is a CAN bus at this point.

Airbags might be important enough/dumb enough to be disconnected, but at this point I kind of doubt it. They might have a smart (actually smart/clever/wise) interaction with the vehicle speed sensor and/or something else.
Indeed, some airbags have multiple charges that can be independently detonated to control deployment velocity/timing. It’s not a given that they are on CAN bus, but seems likely.
 
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CBNMoSBiSe

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What cars absolutely need to reach a server in order to drive, out of the box? Hopefully none. Hell even computers don't absolutely need the internet to boot up and function. To fix glitches, add features and maybe run some unusual things like sensor recalibration ok sure, but every car should by default drive the way it did on day one without a server. No?
 
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methodmadness00

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For better and worse, the ship has sailed and connected vehicles / software-defined vehicles are here to stay, if only because the supply chain has shifted that way and no amount of wailing will move it back. Given that future, we probably need to focus on standardization as the article notes as well as workable consumer protections like minimum 10+ years of free software support, the requirement to open source key software modules if support is discontinued by the manufacturer or they go bankrupt, etc.
 
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Shiunbird

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Deposit the source code at a trusted repository and make law that the code must be released in case the manufacturer stops supporting the car. A third-party can then pick it up from where the manufacturer is leaving it. The code is protected by copyright (ugh) anyway. If competition steals the code, let them sue each other.

In case of crap like phones, make the manufacturer unlock the bootloader so we could take an old smartphone/tablet and boot linux and use the screen for something else or whatever.

Done.

Phone are already bad enough as ewaste. But cars???
 
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hillspuck

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Software is fine and has been in cars for decades. Using the same tech as the game companies to keep the car running as long as it can phone home now and then is the issue. SaaS as a vehicle is a terrible idea for consumers. Boon for mfrs since they can just obsolete the car tomorrow so you can buy a new one. :)
The "high technology" part I refer to is when it's implemented in a more systemic way. It's fine when it's compartmentalized and used in non-system-critical like infotainment systems. (Well, sorta of fine. It's not fun to have those things wind up bricking but at least it doesn't make your car stop being a car.) Or in areas where it is used (battery conditioning, engine performance, etc.), it's only as complex as it needs to be and isn't reliant on updates or connectivity beyond the outside of the car's body.

Many car companies have gone beyond that, and have started stuffing in high tech stuff where it's detrimental to the long term use of the car. Hence this article.
 
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terrydactyl

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Yeah, John Deere. I can't even change a headlight bucket assembly because the onboard EPROM (for a headlight!) requires an 'OK' prompt from a factory authorized tech with the proper factory distributed diagnostic tooling. At this rate, you won't be able to put air into the tires because it's non-authorized air.
I can imagine a future where the air is generic, but you must use an authorized air pump. I wish I was joking.
 
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shodanbo

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We keep making the mistake of thinking that high technology (especially software) belongs in everything. This was my attitude in my 20s and 30s, but decades later I finally have the wisdom to realize just how much tech can be a liability in an otherwise non-tech device.
Especially for the "smart home" concept.

How long before a home you buy from someone else with smarty-pants tech you were not aware of bricks your front door and now you have to break a window to get in?
 
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My father would disagree. He said cars peaked in 1969 or so. He could fix anything short of an engine blowing up with a couple of hand tools. I hated carbs, points, and all those adjustments and think cars peaked in the early 1990s. Enough computers for fuel injection and electronic ignition so you don't need a tune up every 6 months. My daughter disagrees with me, she won't tolerate a car without bluetooth and a backup camera.

Only slightly kidding.
hah!
I guess it depends on how much things like Occupant safety, rollover protection, crumple zones and airbags matter to you. of if you don't mind smelling like fumes, HVAC that works etc

but as you said those cars were relatively high maintenance, valve lash, greasing your ball joints, points, plugs, carb tuning, re-jetting plus rudimentary suspension design(torsion beam), they make a great Sunday morning cruise car, but I wouldn't want to Daily one

Things like a Bluetooth head unit and backup camera are easy to retrofit.

(90's JDM cars are my personal favorite as well)
 
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LDA 6502

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Yeah, I fucked up something with the seat on my 2005 LS430 and they wanted $17,000 for a replacement seat. Needless to say I figured out how to rig the seat up to be functional without paying that.
I know that the LS was never a high volume vehicle, but I'd assume that some of them are sitting in salvage yards somewhere. So if neither your fix nor some sort of fabrication/welding could fix it, at least a second-hand replacement could be sourced...
 
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