NASA chief classifies Starliner flight as “Type A” mishap, says agency made mistakes

"The most troubling failure revealed by this investigation is not hardware."

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[1Zach1]

I would really love to know what are in various other internal reports that have never seen the light of day. This isn't just damning due to what was in the the report, but the fact that apparently the report wasn't planned on being released despite the findings.

 

[1Zach1]

Is there a version of the NASA administrator letter available without having to head over to Xitter ?

Jonathan McDowell has both it and the full report hosted.

Letter: https://planet4589.org/space/misc/starliner26.ji.pdf
Report: https://planet4589.org/space/misc/starliner26.pdf