NASA chief classifies Starliner flight as “Type A” mishap, says agency made mistakes

"The most troubling failure revealed by this investigation is not hardware."

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[Leiesoldat]

Wow. Isaacman just threw a lot of people under the bus, and from what is available publicly IMO it is completely justified. Starliner should never have flown with crew onboard, and the bad decision making just compounded from there.

Not so much throwing people under the bus but holding the necessary people accountable for putting ego and image above the safety of actual human beings. I can imagine the amount of furor that occurred in those internal meetings about this before Isaacman's official letter came out.