More than 2 million Teslas are being recalled due to unsafe Autopilot

Alyeska

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After several road trips with autopilot, I've noticed that it is very good and very stupid.

Phantom braking is a constant source of irritation. We want products to fail safely, but an uncomfortable ride makes things unsafe. Too many incidents of boy cried wolf desensitizes people to alerts and warnings.

Auto pilot was clearly designed for controlled access highways. Even then it makes questionable decisions. There are times the car wants to change lanes with absolutely no traffic or navigation. The car will pass slow moving vehicles but then never return to the right lane. However, when I was in the HOV lane I had to cancel the change lane every 30 seconds. It even tried forcing me to change lanes through double white lines.

When working as intended auto pilot reduces driving fatigue. Theoretically it should consistently drive in a safe manner and not make human mistakes causing an accident. In practice you still need to be alert and observant ready to take over at a moment's notice.
 
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Ozy

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No I’m arguing it’s more akin to computer software. If some software has a security bug or some other flaw it gets a patch to fix it. I would consider this pretty much the same thing.
Except that Tesla is mandated to provide this fix because of external safety regulations.

That's the difference.
 
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kheftel

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No I’m arguing it’s more akin to computer software. If some software has a security bug or some other flaw it gets a patch to fix it. I would consider this pretty much the same thing.
Normal software bugs don't potentially kill people. People need to be notified.
 
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adamjb

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Tesla's mechanism for detecting hands on the wheel is terrible. It requires you to exert rotational force on the wheel, and sometimes it requires you to do it enough to alter the direction of the car, albeit slightly. Other cars are easily able to detect hands on the wheel without you having to turn the wheel. Phones have detected touch reliably for a long time now. It's not an area that should be implemented so poorly.
Just drove a Polestar with the same detection mechanism and it is horrible having to constantly jerk the wheel to prove to adaptive cruise that my hands are on the wheel.
 
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Dr Gitlin

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I have to admit, I saw the bit at the end of the article about how, yes, this really is a recall, even if it's a software update, and thought that would preempt a bunch of "IT'S NOT A RECALL!!!" posts. Never stop undershooting my expectations Musk bros.

They'd have to read all the way to the end.
 
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Now I just think you do not understand this at all, instead of objecting to the implications of the word.

As with any product subject to a recall (not only a car), it is being recalled from the market in general. Food and drugs are generally disposed of, pesticides or chemicals can no longer be used (and sometimes disposal is really fun), and some products are physically revised by the manufacturer either to be returned later or refunded and possibly resold after correction (more likely in the case of an expensive item such as a car).

If the manufacturer can fix it with a software update, it is likely cheaper for them, but the recall itself does not care. By some reasonable method they are to provide a remedial solution. If they can update you remotely, great. If they can ship you a kit you can install yourself, great. If they fly a technician out to your site and do it there, great. If they offer a way to take it in to a local dealer, or have someone ship it to them, great. So long as the fix works, and it is available, they are able to meet their obligations in this recall.

You should make sure the car gets the update. If you live somewhere without great service or it does not happen automatically for any other reason, you need to be aware so you can contact them and make arrangements to get it fixed.
I think this is a great point and all this can be summarized as: A recall means get a dangerous/defective product out of consumer hands. The means by which this can be done range from return/refund to repair of the defect by the manufacturer by any available means (physical repair, technician repair software update either manual or automatic) as long as it means the manufacturer pulls the defect out of the market at their expense and responsibility
 
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cerberusTI

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No I’m arguing it’s more akin to computer software. If some software has a security bug or some other flaw it gets a patch to fix it. I would consider this pretty much the same thing.
If your software is in a position to cause physical harm, and the government makes you patch it, that is a recall. Not all patches will involve a recall, but if there is a recall you will certainly be patching or discontinuing that software (and sending out a notice).

A car is one of the more likely places you will find a recall over software, but not the only one.
 
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lewax00

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Or are just stuck with semantics.

'Recall' used to require dragging the vehicle back to the dealer. Even if it was 'just' software. Over the Air updates for safety issues are great because everybody gets them, not just somebody motivated enough to get to the dealer.

Same issue as 'autopilot'. Words mean different things to different people. But, TFA makes it quite clear what you meant.
And somewhat ironically for Tesla specifically, since they rely heavily on mobile technicians instead of dealerships for fixes, even physical fixes might mean you don't have to bring it in - they'll bring the fix to you. So does that make it not a recall too (according to some people)?
 
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I don't think that bragging about how at least 50% of all Telsas on the road have a major safety hazard built into them is the flex you think it is, amigo.
Things like that should kill a company, and has in the past.
How about simply locking out Autopilot, period, when the car isn't on a controlled-access highway? You know, the way a bunch of other car companies do for similar driver-assist systems? Or would that not be sufficiently edgy and disruptive?
you mean like what GM does with Super/Ultra Cruise and Ford with BlueCruise?
 
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“It’s a recall in all but name”. Yea that’s entirely my point.
Then you missed my point. Microsoft could call it a recall if they wanted to because it is, but they're not required to call it that by regulatory authority so they don't because software as a product remains an odd duck in the industry. Pretty much any other product, especially anything physical the same types of defect are a recall full stop. Software products are the odd duck here and not the gold standard you seem to think.

Our entire industry is the odd duck or exception to the rule from how it's sold to how it's developed and accredited compared to other engineering disciplines. A bridge collapse and someone's getting their license pulled and possibly facing criminal charges, a software defect deletes all a companies records and it's lol whatever hope you had a backup. We're the odd ones out on safety and accountability.
 
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Dr Gitlin

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I'm sad that so many people want to say "hey if you can patch with software it's a software update not a safety recall."

This is why we can't have nice things and so much of our software sucks. People are willing to allow software to be defective to degrees that they'd never allow for in a non-software product because "it can be patched". So what? It's still defective, and if it is defective in a way that compromises safety it should be recalled in such a way that everyone who owns one actually panics and gets the patch done ASAP.

If we treated more of our software security issues as if they were safety recalls instead of "just" bad software we might have a lot fewer ransomware attacks going on these days.
 
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ColdWetDog

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I've now read about this numerous times on Ars and I find it extremely lazy.
These numbers mean absolutely nothing without context.

One can claim that without autopilot this numbers would be ten times higher or ten times lower. Which is it?
Why do I have to research this myself if the article is on exactly this topic?
First post after 8 years. Welcome to Ars.

And since you haven't been keeping up with us all that much, let me suggest that it isn't the role of everyone else to prove or disprove an issue. If you have a problem with a statistic you are free to do some research and, if you are a charitable sort, let the rest of us know what you found.
 
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Malister

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Hahahaha

Also the torque sensor for hand presence is stupid and everyone who disagrees with me is wrong. It's easily defeated AND falsely accuses drivers of not having their hand on the wheel so it fails in both directions.
Re the fails both ways part, I have a Model 3 and I think I use the automation in a safe way and the car still yells at me. That just highlights how bad the current solution actually is. If you're fully paying attention to the road and autosteer is working so you don't feel the need to correct it, it will complain. So you have to fight it whether it's doing what you want or what you don't want. I like the car overall, I know I know, but it absolutely has some bad decisions in it too.

Edit: and that's assuming you the driver have good intentions. If you don't then yeah, the fact that it's too easy to trick comes into play as another big flaw
 
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DarthSlack

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“It’s a recall in all but name”. Yea that’s entirely my point.

What is your problem? NHTSA calls it a recall. Everyone familiar with cars, and even those unfamiliar with cars, understands that the word "recall" means that they need to pay attention.

You got a problem with clear, unambiguous, communication?
 
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buymysoul

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Just to give an idea of how long development for stuff like this can take: one of my EE professors (and her grad students, obviously) were working on a grant from GM (and maybe also govt) for driver alertness monitoring when I was in school back in 2006. I was never involved but the wrap-around driving simulator they had set up in the corner of one of our labs was pretty cool (for the time).
 
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GKH

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I’m not disagreeing. I’m just so used to the word “recall” meaning needing to be sent back to the manufacturer.
"The government requires the manufacturer to recall the product, but does not require the manufacturer to recall the product." is a perfectly correct and valid sentence, but only a smart ass would choose to write it that way.

So I agree with your point, but also disagree with it. Because people will use the above to claim that something isn't really a product recall, because the manufacturer didn't have to recall the product.
 
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Andrewcw

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Now the question will be. Will Tesla update the car while it is driving in autopilot. That would make for some fun headlines.

Tesla's mechanism for detecting hands on the wheel is terrible. It requires you to exert rotational force on the wheel, and sometimes it requires you to do it enough to alter the direction of the car, albeit slightly. Other cars are easily able to detect hands on the wheel without you having to turn the wheel. Phones have detected touch reliably for a long time now. It's not an area that should be implemented so poorly.
A phone is different. You'd see the invention of the Hotdog hand device. Where it simulates a hand.
 
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dmsilev

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By all means protect people from their own attempts to subvert the system, and those who ignore or refuse to read the manual and warnings in bold. But think about it, without natural selection and survival of the fittest, what else will keep us lean and mean? Protecting the stupid to this degree is leading us to an 'Idiocracy' (see the movie) like future. Just sayin'
Autopilot-engaged Teslas have killed non-Tesla-owning people. What exactly did they do to merit being included in your Darwinian selection fantasy?
 
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Dr Gitlin

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What is your problem? NHTSA calls it a recall. Everyone familiar with cars, and even those unfamiliar with cars, understands that the word "recall" means that they need to pay attention.

You got a problem with clear, unambiguous, communication?

The only people denying this is a recall are people with an alterior motive.
 
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star-strewn

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It's about time! How long have simple defeat devices been able to bypass the torque check? It feels like Elmo tacitly endorses that kind of behavior with his marketing pitches.

Between this recall and the false advertising lawsuit, it's great to see Tesla finally taken to task for greatly exaggerating its driver assist capabilities.
 
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nirikki

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Imagine if you think it’s embarrassing to have a different definition of what a word means.

so physical harm is the difference? Where did you see that definition anywhere?

“More than 2 million teslas are getting an emergency software update to fix a problem in autopilot”. Yea that to me explains a lot more than the headline this article has.

Recall is a term describing one of the NHTSA regulatory authorities.

It is a term with meaning and not a random vocabulary decision.

https://www.nhtsa.gov/sites/nhtsa.g...nding_nhtsas_current_regulatory_tools-tag.pdf
 
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Jim Salter

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Hahahaha

Also the torque sensor for hand presence is stupid and everyone who disagrees with me is wrong. It's easily defeated AND falsely accuses drivers of not having their hand on the wheel so it fails in both directions.
Concur. I disabled autopilot in my model 3 entirely (TACC-only, it just beeps angrily if you try to engage full autopilot) but when I was testing it, I found it pretty difficult to walk the line between "it thinks your hand isn't on the wheel" and "it thinks you took over, because you turned the wheel too far."

The most reliable way I found to keep the thing on was to NOT put my hands on the wheel, and to deliberately reach up and tug the wheel a tiny amount whenever it beeped at me and NOT having my hands on the wheel (a several minute interval, usually).

That would've been abominable even if I trusted the damn thing, and having supervised its driving, I do NOT trust the damn thing. Hence why I disabled it entirely.
 
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thekaj

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They'd have to read all the way to the end.
Suggestion: Have a checkbox at the end of every Musk-related article where the person acknowledges they've read the whole thing. If someone doesn't check the box, a disclaimer appears at the top of every one of their posts saying they didn't read the article.

I figure there are just people who see "Tesla" and "recall" in a headline and go into some sort of Hulk Smash rage.
“It’s a recall in all but name”. Yea that’s entirely my point.
Alright, let's walk you through your "point." If you agree that "it's a recall in all but name", that means you agree that it's a recall. But it's already called a recall. So congratulations! You agree that it's appropriately called a recall!

Let's move on with our lives now.
 
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numerobis

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How about simply locking out Autopilot, period, when the car isn't on a controlled-access highway? You know, the way a bunch of other car companies do for similar driver-assist systems? Or would that not be sufficiently edgy and disruptive?
The driver attention monitoring is shit no matter whether the road is limited access.
 
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I've now read about this numerous times on Ars and I find it extremely lazy.
These numbers mean absolutely nothing without context.

One can claim that without autopilot this numbers would be ten times higher or ten times lower. Which is it?
Why do I have to research this myself if the article is on exactly this topic?
Without autopilot, the number of collisions where autopilot was implicated would be 0. Obviously.

And Jonahan was being kind in limiting the data to nine months. According to the Washington Post, at least 736 collisions and 17 fatalities involving Tesla Autopilot were reported to the NHSTA from 2019 to earlier this year.

And if you think Tesla is being treated unfairly, I would note that in comparison, Ford was recently forced to recall 240,000 Ford Explorers over a defective part that had 396 reports generated, but no known accidents or fatalities.
 
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By all means protect people from their own attempts to subvert the system, and those who ignore or refuse to read the manual and warnings in bold. But think about it, without natural selection and survival of the fittest, what else will keep us lean and mean? Protecting the stupid to this degree is leading us to an 'Idiocracy' (see the movie) like future. Just sayin'

We're not protecting the Tesla drivers from themselves. They can personally win a Darwin Award all they want, that's cool. But It's not "natural selection" or "survival of the fittest" if some moron drives his Tesla through a busy crosswalk and kills a bunch of other people.
 
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No I’m arguing it’s more akin to computer software. If some software has a security bug or some other flaw it gets a patch to fix it. I would consider this pretty much the same thing.

A recall is more than applying a fix. The manufacturer is legally obligated to notify affected customers of the problem, what will be done to remediate it, and what the customer needs to do, if necessary, to get the remediation applied. The manufacturer is legally obligated to track which vehicles have had the remediation applied to them and provide that information to the NHTSA. The manufacturer is legally obligated to periodically follow up with notices via snail mail to the customer's last known address if the recall work isn't getting performed (I got recall notices from GM for a car I bought second hand in another state, they got my address from the state DOT via a VIN search). If necessary, the manufacturer is legally obligated to physically remediate the problem, at their own expense, and for remediation via software, this includes having a technician physically plug a computer into the car to update the software if over-the-air updates cannot be installed for whatever reason.

No matter how you cut it, this is a recall.
 
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