Verizon says house shoppers crave high-fiber Internet diet

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New research from fiber backers finds that high-speed Internet access is now one of the top home amenities, with Verizon going so far as to say that home shoppers are looking for the "Verizon Optical Network Terminal" on the side of prospective homes.<BR><BR><a href='http://meincmagazine.com/tech-policy/news/2009/06/verizon-says-house-shoppers-crave-high-fiber-internet-diet.ars'>Read the whole story</a>
 
My AT&T DSL is set to 8dn 1/2up, and is considered their "standard" offer to compete with Road Runner Standard (7mb/368). There's a 10MB DSL option in my community as well, and an option for 1MB up on DSL too. <BR><BR>uVerse is knocking on the door (almost litertally) as AT&T has been causing us much frustration with our local power and other connectivity while they've (some subcontractor who employs mostly mexicans) been tearing up the streets burying fiber lines. They've already promised us 1 month free if we agree to switch for our troubles lately, and I haven't paid for DSL this month as the quality is piss poor due to some issue they can't seem to resolve. Prior to them digging up the street however, i did speed test at over 7MB down and 425 up consistantly. I pay $39 a month for this speed.
 
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oh, i do plan to switch to uVerse for internet and phone as soon as they offer it. unfortunately, I'm in a deal with Dish for TV for another 21 months... I would have picked DirecTV since AT&T provides their service over uVerse, but apparently you can NOT switch your contract from DirecTV to uVerse without penalties, even though its the same provider... Dish was $470 cheaper over the 2 year term of the contract, and threw in a second free HD DVR to ensure i picked them over the competition.
 
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Nate Anderson

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<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by zelannii:<BR>My AT&T DSL is set to 8dn 1/2up, and is considered their "standard" offer to compete with Road Runner Standard (7mb/368). There's a 10MB DSL option in my community as well, and an option for 1MB up on DSL too. </div></BLOCKQUOTE><BR><BR>Interesting. The 8Mbps option isn't listed on their website. I'm an AT&T DSL user and would be quite interested in upgrading to 8Mbps. I'll give them a call and see if they have some kind of unadvertised speed tier for my area.
 
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Jack_o

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"Fourty-nine percent of existing fiber to the home users said that their Internet connection would be the "last thing" they would give up if the economy forced them to cut back."<BR><BR>And fourty-nine percent of them don't have any sense. If I was forced to cut back, the first thing that would go for me would be the internet connection because it just doesn't have as much intrinsic value as say for example, well, food and shelter.<BR><BR>Always nice to see what Verizon thinks of its self. So, they change the slogan from "Can you hear me now?" to "Can you twitter me now?"
 
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keltor

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One major complaint about UVerse is the doubling of latency. Latency with UVerse is almost 2x what it was before with 8/.75Mbps DSL. Now with 25/1.5Mbps (if you only have internet, you might just talk the tech to not installing the media blah blah on the VHDSL DSLAM and you can get 25 instead of 18) I regularly get 2x the pings to EVERYTHING. I'm an ardent gamer and 2x pings just sucks on most servers I play on.
 
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<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Jack_o:<BR>"Fourty-nine percent of existing fiber to the home users said that their Internet connection would be the "last thing" they would give up if the economy forced them to cut back."<BR><BR>And fourty-nine percent of them don't have any sense. If I was forced to cut back, the first thing that would go for me would be the internet connection because it just doesn't have as much intrinsic value as say for example, well, food and shelter.<BR><BR>Always nice to see what Verizon thinks of its self. So, they change the slogan from "Can you hear me now?" to "Can you twitter me now?" </div></BLOCKQUOTE><BR><BR>Seams like you're deliberately misinterpreting that statement. Internet would be one of the last things to go in my household, We cut cable when FiOS came available (and yes we cut FiOS TV as well), I'd cut netflix first, Cut eating out before I cut internet. I already cut my cell phone, and I'd probably have my wife cut hers before we got rid of the Fiber. It really does provide the most bang for the buck and makes some utilities cheaper such as getting VOIP instead of a traditional phone. It's not essential, but it's about as close as it can get.
 
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sliver7

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I was happy to see that FiOS was available in our new neighborhood when we moved in. As a matter of fact, our home has the FiOS box in the garage already. I'm happy primarily because that means there's even more competition for TV/Phone/Internet services (Bright House and Knology for cable, Verizon for FiOS) in the neightborhood and, with any luck, that help keep prices from rising too much.<BR><BR>However, even though we have the option for FiOS, we stuck with Bright House when we moved, primarily because Verizon's customer service is so horrible. In fact, we even dropped Verizon for home phone service and changed them to the cable company, too.<BR><BR>So far, so good, but I'm glad we have options if Bright House starts trying to screw us over.
 
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Jack_o

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<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Chris R.:<BR><BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Jack_o:<BR>"Fourty-nine percent of existing fiber to the home users said that their Internet connection would be the "last thing" they would give up if the economy forced them to cut back."<BR><BR>And fourty-nine percent of them don't have any sense. If I was forced to cut back, the first thing that would go for me would be the internet connection because it just doesn't have as much intrinsic value as say for example, well, food and shelter.<BR><BR>Always nice to see what Verizon thinks of its self. So, they change the slogan from "Can you hear me now?" to "Can you twitter me now?" </div></BLOCKQUOTE><BR><BR>Seams like you're deliberately misinterpreting that statement. Internet would be one of the last things to go in my household, We cut cable when FiOS came available (and yes we cut FiOS TV as well), I'd cut netflix first, Cut eating out before I cut internet. I already cut my cell phone, and I'd probably have my wife cut hers before we got rid of the Fiber. It really does provide the most bang for the buck and makes some utilities cheaper such as getting VOIP instead of a traditional phone. It's not essential, but it's about as close as it can get. </div></BLOCKQUOTE><BR><BR>Nah, not 'deliberately misinterpreting', I was pointing out what a conceited and stupid thing it was for Verizon to make their customers sound so stupid for the sake of what smacks squarely of advertising in the guise of research.<BR><BR>Are you serious, you would cut out food and go hungry, allow your family to go hungry, as long as you could have your internet connection?
 
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Farlander30

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<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Jack_o:<BR>And fourty-nine percent of them don't have any sense. If I was forced to cut back, the first thing that would go for me would be the internet connection because it just doesn't have as much intrinsic value as say for example, well, food and shelter.<BR><BR>Always nice to see what Verizon thinks of its self. So, they change the slogan from "Can you hear me now?" to "Can you twitter me now?" </div></BLOCKQUOTE><BR><BR>Where the hell do you get that they'd value their internet over potentially losing food and shelter? Nice how you just insult all 49% for that, as well, when you are somehow (I have no idea how) misinterpreting the point of that statement.<BR><BR>Since your own sense was (irony!) absent, let's go over a list of what everyone else obviously considers things that can go first:<BR>1.)Paid TV service.<BR>2.)Cell phone.<BR>3.)Eating out.<BR>4.)Doing anything else "out", for that matter (movies, drinking, etc.)<BR>5.)Movie/Game rentals.<BR>6.)Excessive power usage (ie - being mindful of what you use, when, and how much).<BR><BR>Not that I expect facts or sense to get in the way of your Verizon haterade.<BR><BR>EDIT: It's not conceited or stupid of Verizon, if they came up with those answers from a poll of their own customers, especially when giving internet up last makes sense to so many people nowadays. Just because you disagree doesn't make all those people senseless or stupid. It just makes you an ass for saying so.
 
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Lemurs

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Very interesting. I am a current FiOS customer, and I had it in my previous (temporary) house after moving cross country for work. When my wife and I went house shopping, we both agreed that we would not consider neighborhoods where FiOS isn't offered. I work from home almost exlusively, and she does so extensively as well. We're both always plugged in kind of people, and our first taste of FiOS had us hooked. <BR><BR>There were other things that were not negotiable as well of course, it wasn't the ONLY consideration, but it did limit the scope of where we were willing to look before other factors could even get into play.<BR><BR>As much as I hate Verizon (as a long-time cell customer of theirs who happily jumped to AT&T) they have really an incredible product with FiOS. None of this information is surprising to me.
 
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kirillian

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@ zelanii - dang...I wish I could get a real internet connection for that kind of money - I can only get TWC 1.5Mbps D/256kbps U for $35.99 a month...and I have their fantastic customer service (/sarcasm)...seriously...I'd kill to have an internet connection of that caliber...I'd have to shell out about $100+ a month to get 7Mbps...
 
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jandrese

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Losing your internet access is one of the things that can make it much harder to find a new job. <BR><BR>Given the state of the economy, I've already put some thought into what I would cut if I had to, and in what order (note however that my Wife's order differs in some key areas)<BR><BR>1. Recurring Game Costs<BR>2. Cable<BR>3. "Going Out"<BR>4. Netflix<BR>5. Landline<BR>6. One of the cell plans<BR>7. Data on the remaining cell plan (cut back to just basic phone)<BR>8. Drop Internet service to the cheapest tier available (my wife suggested free dial-up, but it means keeping the landline and do those even exist anymore?)<BR>9. Sell one of the cars (drops insurance)<BR>10. Sell/Give away the Chinchillas (prereq for #11 in the summer)<BR>11. Stop using A/C (power bill savings)<BR><BR>I would not drop Fios for dial up though. The cheapest plan is cheap enough that it would not be worth it, especially if you factor in the costs of keeping the landline to use it in the first place. While theoretically we could drop both cell phones and use the landline only, attempting to use it also for dialup internet is a bad idea, as it can make it difficult for potential job prospects to call you.
 
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max4677

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FiOS was high on my list when I was looking for a new place. Unfortunately, I am in Comcast's shadow (right in the middle of the Philly, reading, Allentown triangle) so that is all I can get. I can't even get crappy DSL. That said, I saw a couple of Verizon trucks a few weeks ago hanging out on my street with a few large spools of orange tubing. <BR><BR>Fingers crossed!
 
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Madlyb

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I had a dream of FIOS and that died with the sale to Frontier.<BR><BR>Not single dime of stimulus money should go for anything but FTTP as anything else is a band-aid on a broken architecture. Just look at the challenges of Uverse where copper covers the last mile to prove that fiber is the only solution for low latency, high capacity data.
 
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I can speak from firsthand experience and say "yup." When I was looking for houses about 3 years ago, I found that my new (used) home was in a FiOS zone - we were a very early site in Dallas. I don't know how much of a plus it was as far as swaying my decision, but, well, it was certainly something I cared enough about to look up before buying. And I wanted it in a big way. -- View image here: http://episteme.meincmagazine.com/groupee_common/emoticons/icon_smile.gif -- <br><br>The cool thing about FiOS is that when they say you get 20mbps, you really *get* 20mbps, unlike cable, which I could ever only rarely ever get above 3mbps for what was supposedly 5mbps service. I just about shat myself the first time I downloaded a song on iTunes and never even saw a progress bar - bam - there it was. FiOS is the first and only utility bill that I pay happily.
 
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Lord Kestrel

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Where I live (suburbs east of Seattle), Verizon is planning on rolling out fibre in the next year (it's already north of here, and they've been slowly moving south). A few weeks ago, I received a letter in mail from Comcast telling me that Verizon fibre service was terrible, that they are being sold to another company, and that I should stick with Comcast. Never mind that Comcast has had abysmal service, speed and reliability.
 
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Way to go manipulating the survey there, Verizon.<BR><BR>(Verizon Rep) "See, in the surveys we handed out, 90% of people said they prefer Verizon FiOS. This just proves that Verizon is number 1, and people love us."<BR><BR>(Curious George) "Hold on a second there, Bub. What were the options they had to choose from?"<BR><BR>(V-Rep) "Well, the only other option on the survey was 'a kick in the teeth'."<BR><BR>(CG) "So you mean 10% of people would prefer a kick in the teeth than get Verizon FiOS?"<BR><BR>(V-Rep) "Well, it was 30%, but we bribed a few folks by paying them $20 after taking the survey to change their answers. Surprising, really, since we tried to rig the survey for a 100% 'for' response."<BR><BR>(CG) **face-palm**
 
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Lemurs

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Tundro: That's marketing spin for you. However, many of the responses in this thread, (full of very cynical Ars-types) are agreeing with the findings from their personal experiences. It may be spun and manipulated beyond the real numbers, but the sentiment is real and not a fiction they created out of whole cloth. There are real people basing move and house-buying decisions at least in part based on FiOS availability.
 
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maas

Smack-Fu Master, in training
71
When my wife was laid off two years ago the first thing we did was drop our land-line. We kept our DSL, however (no FIOS anywhere near me). <BR><BR>We're now seriously considering dropping satellite TV and replacing it with a couple of slim-line PC's running Vista Media Center (I know, that's a whole other topic right there). <BR><BR>One of the last things I'd get rid of was internet access as you can now at least partially replace cable/satellite TV with it (netflix streaming, hulu, etc.). Plus, if you're looking for a job you'll almost certainly need internet access for job hunting.<BR><BR>Of course I would get rid of internet before food, clothing, shelter, etc. That's stupid to even discuss.
 
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Jack_o

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<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Farlander30:<BR><BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Jack_o:<BR>And fourty-nine percent of them don't have any sense. If I was forced to cut back, the first thing that would go for me would be the internet connection because it just doesn't have as much intrinsic value as say for example, well, food and shelter.<BR><BR>Always nice to see what Verizon thinks of its self. So, they change the slogan from "Can you hear me now?" to "Can you twitter me now?" </div></BLOCKQUOTE><BR><BR>Where the hell do you get that they'd value their internet over potentially losing food and shelter? Nice how you just insult all 49% for that, as well, when you are somehow (I have no idea how) misinterpreting the point of that statement.<BR><BR>Since your own sense was (irony!) absent, let's go over a list of what everyone else obviously considers things that can go first:<BR>1.)Paid TV service.<BR>2.)Cell phone.<BR>3.)Eating out.<BR>4.)Doing anything else "out", for that matter (movies, drinking, etc.)<BR>5.)Movie/Game rentals.<BR>6.)Excessive power usage (ie - being mindful of what you use, when, and how much).<BR><BR>Not that I expect facts or sense to get in the way of your Verizon haterade.<BR><BR>EDIT: It's not conceited or stupid of Verizon, if they came up with those answers from a poll of their own customers, especially when giving internet up last makes sense to so many people nowadays. Just because you disagree doesn't make all those people senseless or stupid. It just makes you an ass for saying so. </div></BLOCKQUOTE><BR><BR><BR>"Where the hell do you get that they'd value their internet over potentially losing food and shelter?"<BR><BR>Because they said so right there in black and white, because it said: <BR><BR>"Fourty-nine percent of existing fiber to the home users said that their Internet connection would be the "last thing" they would give up if the economy forced them to cut back."<BR><BR>specifically > "...would be the "last thing" they would give up" <BR><BR>Meaning that everything else would go first before the internet connection which would be the last thing to go. That means that everything else before the internet connection is considered expendable just to maintain the internet access, that includes food and shelter because they are part of that everything else. Now maybe someone would not give up their home or eating for an internet connection, but there are people who are so addicted to it they will give up marriages, time with their family and friends, so like a drug addict they would sacrifice those things which are really more important to get their 'fix' from something that has no intrinsic value compared to more things of value for the most part. <BR><BR>This was a dumb or smug and conceited thing for Verizon to say because it highlites the stupidity of such a choice implying that Verizon thinks not too well of their customers. So basically Verizon said "We have them so addicted to their internet connections that they would be stupid enough to keep us and give up everything else."<BR><BR>Are you a Verizon customer?<BR><BR><BR><BR><I>This comment was edited by Jack_o on June 30, 2009 23:12</I>
 
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<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Lemurs:<BR>Tundro: That's marketing spin for you. However, many of the responses in this thread, (full of very cynical Ars-types) are agreeing with the findings from their personal experiences. It may be spun and manipulated beyond the real numbers, but the sentiment is real and not a fiction they created out of whole cloth. There are real people basing move and house-buying decisions at least in part based on FiOS availability. </div></BLOCKQUOTE><BR>Silly as it may sound, it's true. Similarly, for my most recent car purchase, I wanted to be able to plug in my iPod. Cars that did not support this were generally not considered. Sure, I could have done a third-party audio system, but I didn't want the hassle. Lesson: never underestimate the impact of some of the details. Might not matter to everyone, but it might matter to enough of the populace to make a big impact on sales.
 
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Nagumo

Well-known member
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<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Jack_o:<BR><BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Farlander30:<BR><BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Jack_o:<BR>And fourty-nine percent of them don't have any sense. If I was forced to cut back, the first thing that would go for me would be the internet connection because it just doesn't have as much intrinsic value as say for example, well, food and shelter.<BR><BR>Always nice to see what Verizon thinks of its self. So, they change the slogan from "Can you hear me now?" to "Can you twitter me now?" </div></BLOCKQUOTE><BR><BR>Where the hell do you get that they'd value their internet over potentially losing food and shelter? Nice how you just insult all 49% for that, as well, when you are somehow (I have no idea how) misinterpreting the point of that statement.<BR><BR>Since your own sense was (irony!) absent, let's go over a list of what everyone else obviously considers things that can go first:<BR>1.)Paid TV service.<BR>2.)Cell phone.<BR>3.)Eating out.<BR>4.)Doing anything else "out", for that matter (movies, drinking, etc.)<BR>5.)Movie/Game rentals.<BR>6.)Excessive power usage (ie - being mindful of what you use, when, and how much).<BR><BR>Not that I expect facts or sense to get in the way of your Verizon haterade.<BR><BR>EDIT: It's not conceited or stupid of Verizon, if they came up with those answers from a poll of their own customers, especially when giving internet up last makes sense to so many people nowadays. Just because you disagree doesn't make all those people senseless or stupid. It just makes you an ass for saying so. </div></BLOCKQUOTE><BR><BR><BR>"Where the hell do you get that they'd value their internet over potentially losing food and shelter?"<BR><BR>Because they said so right there in black and white, because it said: <BR><BR>"Fourty-nine percent of existing fiber to the home users said that their Internet connection would be the "last thing" they would give up if the economy forced them to cut back."<BR><BR>specifically > "...would be the "last thing" they would give up" <BR><BR>Meaning that everything else would go first before the internet connection which would be the last thing to go. That means that everything else before the internet connection is considered expendable just to maintain the internet access, that includes food and shelter because they are part of that everything else. Now maybe someone would not give up their home or eating for an internet connection, but there are people who are so addicted to it they will give up marriages, time with their family and friends, so like a drug addict they would sacrifice those things which are really more important to get their 'fix' from something that has no intrinsic value compared to more things of value for the most part. <BR><BR>This was a dumb or smug and conceited thing for Verizon to say because it highlites the stupidity of such a choice implying that Verizon thinks not too well of their customers. So basically Verizon said "We have them so addicted to their internet connections that they would be stupid enough to keep us and give up everything else."<BR><BR>Are you a Verizon customer?<BR><BR><BR><BR><I>This comment was edited by Jack_o on June 30, 2009 23:12</I> </div></BLOCKQUOTE><BR><BR><BR><BR>Are your working for another telco? You must, since you seem to be deliberately misinterpreting statements. That, or you're reading comprehension impaired.<BR><BR><BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Jack_o:<BR><BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Chris R.:<BR><BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Jack_o:<BR>"Fourty-nine percent of existing fiber to the home users said that their Internet connection would be the "last thing" they would give up if the economy forced them to cut back."<BR><BR>And fourty-nine percent of them don't have any sense. If I was forced to cut back, the first thing that would go for me would be the internet connection because it just doesn't have as much intrinsic value as say for example, well, food and shelter.<BR><BR>Always nice to see what Verizon thinks of its self. So, they change the slogan from "Can you hear me now?" to "Can you twitter me now?" </div></BLOCKQUOTE><BR><BR>Seams like you're deliberately misinterpreting that statement. Internet would be one of the last things to go in my household, <B>We cut cable when FiOS came available (and yes we cut FiOS TV as well), I'd cut netflix first, <I>Cut eating out</I> before I cut internet.</B> I already cut my cell phone, and I'd probably have my wife cut hers before we got rid of the Fiber. It really does provide the most bang for the buck and makes some utilities cheaper such as getting VOIP instead of a traditional phone. It's not essential, but it's about as close as it can get. </div></BLOCKQUOTE><BR><BR>Nah, not 'deliberately misinterpreting', I was pointing out what a conceited and stupid thing it was for Verizon to make their customers sound so stupid for the sake of what smacks squarely of advertising in the guise of research.<BR><BR>Are you serious, you would cut out food and go hungry, allow your family to go hungry, as long as you could have your internet connection? </div></BLOCKQUOTE><BR><BR>Yup. Because eating out is the only means of feeding yourself or your family. There's no conceivable way one could EAT AT HOME!
 
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