From my point of view as a software engineer.From my point of view (a software developer and strava user) I'm optimistic that this is actually counter enshittification. People expecting all their software for free is, IMO, the biggest driver of enshittification.
Log running? Like in a lumberjack competition?Long time Strava user here.
The app changed from let's improve features, add new ones and enhance the user experience to ending all of those efforts and turning to make everything a source of revenue.
This drove me to subscribe, initially annually but then, when they continued to raise fees, monthly as living in the NE, I stop paying for Strava at the end of summer and switch to Zwift in the winter. My guess is that other users also developed this pattern and they saw an opportunity to offset this seasonal revenue dip with this move.
The app is definitely falling behind others as someone else posted about Ride w GPS above. There is also significant overlap of features with device OEM's like Garmin and Wahoo in a very crowded space so it's a complicated market to navigate for everyone.
Strava's main benefit now is their user base which has turned it into somewhat of a social app.
As an aside, I wonder how Strava usage breaks out by sport. I mostly use it for cycling but also log running and kayaking activities, with the rare hike thrown in there every year.
Because there have been quite a few rollbacks of features that used to be free getting the "now its a subscription feature" in the past year or so. Strava gets all your data, same as before, but is getting MORE stingy what they let you see. And their Corporate Marketing Speak is getting to the point where its freaking insulting how they continually try to reframe their attempts to drive subscription revenue over inhancing the product.What a load of whining. It's a good service at a fair price. Some of the features are only for subscribers. Seems reasonable.
RideWithGPS doesn't scratch the itch of the only Strava premium feature I actually find useful, which is partly fed by the larger user base. I like to benchmark my rides against the other Strava users. Until another service has a substantial population of users, they won't be able to offer that. Garmin certainly doesn't. I created a segment on Garmin Connect that duplicates one from Strava and on Garmin Connect it only gathered 90 rides in a year vs 1000s of rides on Strava. It's a network effect.The biggest benefit of Strava's subscription model is that it is still ad free. While I acknowledge that the collected data almost certainly feeds into someone's ad planning, I don't have to be bombarded by ads every time I log a ride/run/walk/whatever.
That said, RideWithGPS is nipping at their heels and if they don't start improving the overall experience, I'll join the group of "former premium users".
While I agree with you, I have a point of contention here. Strava isn't spying on its users. We (I'm a Strava user) are willingly giving them our data because they do provide meaningful value and analytics that the vast majority of people would be wholly unable to do themselves.No, this is enshitification. Like, the main purpose for these “Year in Review” things is free marketing (and reminding people how much these companies are spying on you). This is something that I would expect them to give out for free.
How did this affect you?I dropped them when they tried to screw everyone over for some quick cash by suing Garmin.
No, that’s not a lever you have to pull. It’s a lever you can pull, and only in a kleptocapitalism economy where you can give users less and demand more payment without losing users because so is everyone else.I'm a longtime Strava subscriber and occasional corporate Kool-Aid drinker, so grain of salt, etc. It's an interesting decision. Presumably they're after recurring revenue targets and trying to boost subscriber numbers. I guess one lever you have to pull is moving features behind a paywall. If the marginal increase in subscribers from users who want that feature enough to start paying for it offsets any brand damage, and the value of data from people who may leave the platform, it's probably a good business decision. Are there better things they could do to increase subscriptions? Maybe. Presumably they aren't complete morons and the low hanging fruit has already been picked. It does feel pretty crappy to be charged for something that was once free, but things are always more complicated on the inside. Given all the internal company context, some of us might make the same decision. As far as I'm concerned, their route builder is the only paywalled feature worth paying for. I'd pay for it as a standalone product.
???How did this affect you?
VCs are perfectly happy when their investments take the Marie Antoinette attitude of getting to have your cake and eat it too.But it's not free. They're literally using the data provided by the users to power their business. They are nothing without that data.
Not sure why anyone is shocked that a company took your free data and then is charging you for the privilege of seeing the results. I mean Strava did have to buy software and pay developers to compile the data and make pretty pictures.But this year, for the first time, Strava made this feature available only to users with subscriptions ($80 per year), rather than making it free to everyone, as it had been historically since the review’s debut in 2016.
I'll bet $10 that the YIS data is posted outside the paywall soon enough. It's the interewbs people, nothing stays behind paywalls for long.“I did notice the Year in Sport and was a little annoyed that I couldn’t unlock it,” she said in an email. “I would’ve expected some overall stats for everyone and extra stats for subscribers. Year in Review-type stuff is great content and distribution for most apps since everyone shares it on socials, so I’m surprised that Strava is limiting its reach by only letting paid subscribers see it.”
Interestng that Strava thinks that "accessible as possible" means charging $80. Intersting that Strava thnks an $80 tab in order to find community is acceptable when very few social meida platforms charge for access. Intersting that Strava thinks double dipping (scraping free user data + charging for the YIS) is going to fly with users.“Our goal was to give our users ample notice before the personalized Year In Sport was released,” Morris, the Strava spokesperson, wrote Ars in an emailed statement. “With the relaunch of our subscription this year, we wanted to clarify the core benefits of Strava—uploading activities, finding your community, sharing and giving kudos—remain as accessible as possible.”
Strava does not sell your data.From my point of view as a software engineer.
This is bs. They profit off selling users data, they profit off of subscriptions. The choice to suddenly lock more behind a paywall when it was free previously shows that the company is in its end cycle where it starts to cash grab everything it can.
It's been at work for a while now. I don't use the app often but every time I do I realize I can't access some features I'm sure I used to have. Now behind a paywall. Slow death gives me time to stop caring, at least.Enshittification at work. Great... But I would think this would lead more to a PR nightmare then to real benefits for Strava? Lots of people will be unhappy, instead of all those people sharing their yearly stats and promoting the app for you.
between this and one of their marketing leadership people getting arrested for being a shitass, they're not having a great week.
https://www.kron4.com/news/bay-area/strava-fires-woman-at-center-of-sf-viral-restaurant-video/
I've been wondering WTF Strava is doing lately? Seems they desperately want to forsake their existing business and move into some new market (as a platform or something)? Unfortunately for them, they're making loads of own-goals and enshittifying at the same time.I dropped them when they tried to screw everyone over for some quick cash by suing Garmin.
Though tone is easily misconstrued in forums like this where hostility is the frequent product of anonymity, my question was asked with earnest curiosity.???
I'm really confused by that question.
Does someone punching a random baby affect you directly? Unlikely. But you aren't likely to stay friends with them. In the same way they let me know that their corporate leader isn't worth giving money to any longer.
As for indirect, the most popular bike computers are Garmin. Meaning that ruining the relationship risked Strava screwing over many of their own customers if Garmin decided to cut off compatibility.
Given the push to get explicit payments, perhaps not as valuable as you might think - maybe the “personal info” they have isn’t either personal enough or useful enough to advertisers or whatever to get much in exchange for it.Isn’t weird how data provided by users to these services has no value whatsoever, but suddenly becomes valuable enough to support an entire information economy immediately after that?
between this and one of their marketing leadership people getting arrested for being a shitass, they're not having a great week.
https://www.kron4.com/news/bay-area/strava-fires-woman-at-center-of-sf-viral-restaurant-video/
I'm going to go out on a limb here and say that shitty behavior by an employee doesn't necessarily extend to shitty behavior by the employer. Especially as she is now an ex-employee.
enough to sustain a business, but not enough to grow.
CEO Michael Martin told the Financial Times in October that the company has an “intention to go public at some point.”
Exactly.That's probably the problem: the tension between maintaining a community and line go up.
I can see both sides here.
On the one hand, providing a service like Strava doesn't come cheap. There's the software development: parsing the FIT, TCX, or GPX files; mapping; routes; segments; etc. There's the web hosting. The database backend. All of that. They have to pay for all of that somehow, and historically, Strava was free - and when I look at the front page, I don't see any advertisements.
Subscriptions are the obvious pathway. The other is to partner with companies and find ways to get them in front of users: sponsored challenges with fitness equipment companies.
Okay. Good for you. What you are actually saying is how weak your morales are.Though tone is easily misconstrued in forums like this where hostility is the frequent product of anonymity, my question was asked with earnest curiosity.
I'm totally on board with voting with one's dollars, but it seems that if I canceled my relationship with every company that committed acts inconsistent with my sensibilities I'd find myself living in Ted Kaczynski's cabin in the woods.
It seems that Strava's value to you must have been tenuous to begin with else you would likely have continued paying for their service whilst holding your nose. That weak value proposition is the reason I was never interested in paying for their app, so when I learned that I could not access my Year in Sport I shrugged and moved on.
Hahahahah.Strava does not sell your data.
https://www.strava.com/legal/privacy
(Neither does Google or Meta. The data they collect is used to power their lucrative targeted ad networks. However, the advertisers using their services do not get any of your data.)
It doesn't rise to "a concern" when you just make something up.