Wow. Makes me realize that I need to have a better "break glass in case of sudden loss of Apple ID" plan. My Apple ID is as old as his and has the same amount of information with respect to most of my life, although it doesn't have anything relating to my work in it. In particular, as of right now, I don't think I'd be able to access any of my photos or videos if my Apple ID were suddenly closed.
Yeah I too have a really old one dating back to iTools, but perhaps ironically in part due to having been with it so long and seeing Apple fumble and strategy change over and over again I've never trusted it to any real degree and have avoided tying into it as much as possible. It's definitely worth assessing that from time to time though, good habits regardless of how one manages their digital lives. Like, if you selfhost a bunch instead or as well, what happens if the building with your server burns down or floods? Etc etc. Or for one that's universally relevant, if you go into a coma, is there any fallback for anyone else (and does it even matter)?
And even with all of that, he's apparently still screwed. JFC.
I find it wild that Apple's systems would do all that over a measly $500. And the system is all automated, so FU. And with one account to rule them all, a single point of failure. Brilliant!
It's not just Apple, some of the horror stories about Google and YT'ers aren't much better, but it's again wild to me how systems can be automated without barely any human intervention when the system goes awry.
FWIW it could actually be much, much worse than what you're even suggesting here. I have no inside sources here and no idea exactly how this all runs at any of the tech companies, but when "problematic gift card" of ANY value comes up immediate things that springs to mind these days I'm afraid are scamming and money laundering. And the regulations around that sort of stuff are kafkaesque. Patrick McKenzie has written some readable though long and in-depth articles on
KYC/AML intro and
AML and compliance more specifically, and then more recently some of how that can apply around the conversation of
"debanking", but the big take home is how quickly someone can fall into a entangled web of bermuda triangles and then rapidly thereafter even the company employees themselves don't know why, they just see a non-response polite ban notice on their computer.
Apple/Google/MS/etc are of course not directly banks, but they do touch a lot of money directly or indirectly and globally they probably get pressed pretty hard by governments in similar smelling ways. "Something went wrong with this gift/credit card, and shortly thereafter I was quietly kicked and even pretty high level people don't seem to have any clue or action ability" might be sheer automated incompetence but also sounds worryingly like this particular nightmare zone. There is no clean legally compelled separation unfortunately, quite the opposite.