FS: White Macbook, price drop, clarification on applecare - SOLD

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bluesdoggy

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**SOLD **<BR><BR>approximately 14 month old white macbook for sale. Normal wear and tear for 1 year of usage. Top part of lower bezel (around keyboard / palm rests) is brand new replacement from apple (due to small crack that had developed). Will include install media, comes preloaded with 10.5 fresh install.<BR><BR>2.0 Ghz Core 2 Duo<BR>2 GB Ram<BR>80 GB HD<BR>x3100 graphics<BR>combo optical drive (dvd read/ cd burn)<BR><BR>other usual macbook amenities.<BR><BR>Unregistered applecare package can be registered to this laptop as you wish. Some on other forums have questioned this, i have verified with 2 different apple CSRs, and corroborated by looking at similar posts on other forums online. <BR><BR>I am offering either a free memory bump to 4 GB of ram, or installation of a 250 GB HD (Western Digital, still sealed, 5400 rpm, 3 year warranty) if you purchase. For both upgrades, please add 50 dollars to below pricing.<BR><BR>Price w/ Apple Care: $1000<BR>Price w/o Apple Care: $700<BR><BR>Prices do NOT include shipping, leaving options for buyer. I would prefer to ship continental US only. Payment by Certified Check / Money Order / Paypal accepted.<BR><BR>View image: http://www.rewest.com/archive/laptop/laptop1.jpg <BR><BR><BR>View image: http://www.rewest.com/archive/laptop/laptop2.jpg <BR><BR><BR>View image: http://www.rewest.com/archive/laptop/laptop3.jpg <BR><BR><BR>View image: http://www.rewest.com/archive/laptop/laptop4.jpg <BR><BR>Please feel free to contact me with any serious offers or questions. I am usually on AIM (bluesdoggy). I am pretty firm on prices, might move a little to make a quick, easy deal.
 
The age of the machine has nothing at all to do with the warranty.<BR>The warranty period begins the day the machine is sold as indicated by the sales receipt.<BR><BR>If the real receipt indicated it is still within the warranty period then you can use the Applecare extension during that period to get an additional 2 years. This is one thing that makes Applecare so great.<BR>It does not need to be purchased with the machine but can be applied any time during the original 1 year from purchase period.<BR>It can also be transfered to new owners.<BR><BR>What I do not understand is why he even brings up the age of the machine?<BR>It has just raised suspicions here even though it sounds like there is no issue.<BR><BR>Inquiring minds want to know!
 

wellokthen1

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Interesting. Well, the age of the machine isn't <I>totally</I> irrelevant. If, for instance, a store (i.e., an authorized dealer like, say, Best Buy or CompUSA) sets up a machine as a demo, the 12-month countdown starts then, not when they sell it, which might be three or four months later as a deeply discounted "open box" item. Still, effectively, the age of the machine is irrelevant except in these curious (and relatively rare) cases.<BR><BR>My theory--by which I mean pure conjecture--is that if one purchased the right plan within the valid warranty period but failed to activate it, then--as a matter of customer service, not legal obligation--Apple would honor it. But, I bet that one would have to work a bit up the food chain before this happened. (Note that if you purchase your AC at the time you purchase your covered item and you do this at an Apple retail store, they are automatically registered/associated.)<BR><BR>I would be a bit anxious about buying this machine "with Apple Care" if (a) it is no longer within the initial year of coverage and (b) the AC plan has yet to be activated. Should be easy enough to resolve, though--since AC is transferable, the seller can just do the leg work to get the apple care coverage in place and then transfer it to the buyer. In this way, everyone knows what's what, no?
 
The warranty does not begin until the machine is "Resold" by an authorized dealer.<BR><BR>Plain and simple.<BR><BR>No matter how long the retailer may have it on the floor it is still considered ?New? for warranty purposes if purchased from an authorized dealer.<BR><BR>This way although you may be buying a used and abused machine it is still under a full warranty.<BR><BR>I would be very reluctant to buy a floor model from a busy retailer as they do get abused in a variety of ways.<BR><BR>A warranty is one thing but having to have it repaired is a pain in the ass too.
 
Also the Applecare is merely sold as an additional item,that way you can shop it and find a deal before you need it. They do not spend a lot of time explaining this of course when you buy a new machine as they would surely prefer the higher ticket sale in the first place.<BR><BR>I have been in Consumer Electronics sales for over 30 years and this is the only time I have really ever seen any warranty extension like this.<BR><BR>An interesting note though is how they do it a Sams Club.<BR>They give you 30 days to buy a warranty extension and it is sold as a fixed price based on the purchase price of the item covered no matter what type of item it is.<BR><BR>I buy a lot of Plasma and LCD and all electronics at Sams because of this warranty.<BR>They never give me any trouble when something breaks,they simply ring up the new replacement item for the balance between what I paid at first and what the new one costs.<BR><BR>They really go out of their way to make it work and I have done this all over the country.<BR><BR>If they have what you need,Sams is King!
 
Well, I've purchased three different apple products like this (that is "open box") over the years from authorized apple sellers, and each was with a diminished warranty. And I verified this with Apple--they confirmed that the dealer was supposed to report the use of the machine as a demo and that this would start the clock on the one year of service. And, I passed on a clubmac open box (had been sold and returned) because there was too little of the warranty left. <BR><BR>So avsvs you are mistaken. Either that, or a slew of resellers have scammed me and Apple was in on it, which seems implausible. And, it makes sense: the apple warranty assures that the machine will function problem-free (or, if not, that it will be repaired cost-free) for its first year of <I><B>use</B></I>, not its first year of <I><B>ownership</B></I> (which surely has no functional significance). It is reasonable to start the clock at the sales date, since not all users will elect to register the product (though most will have it on the 'net and not have the wherewithal to avoid a "call home" during initial setup). But, it is not reasonable to deny that when fired up at the store it is indeed being used. As you pointed out avsvs, it's likely getting some harsh use.<BR><BR>Now, perhaps things have change. That wouldn't surprise me, especially since there are far more Apple retail stores around than there were back when CompUSA was one of the only brick-and-mortar chains from which one could buy a mac. And, Apple has a booming refurb market--makes more sense to send the demos in as refurbs than to sell them on the cheap. But it most certainly was how things worked in the past and with Apple's blessing. I agree, though, that buying demos is risky--though, not necessarily insane. I got a dual 1GHz G4 (MDD) for $1400 <I>including Apple Care</I> when they were going for more than $2000. Got years of solid performance out of that machine. Now, it only had about 9 months left of the original year of coverage, but (under the circumstances) I was willing to suck it up. In fact, I got another tower and two displays the same way that year.<BR><BR>In any event, my only concern (as expressed in my last post) is that it is an open question whether Apple will retroactively register the Apple Care for that machine on the basis that the AC was purchased at a time when the machine was still in its first year (assuming receipts for both). As ToolBoy pointed out, this sort of activation is ripe for abuse. I could buy my computer, then a few months later buy the Apple care, keep the receipts to both (but not register the Apple Care plan) and then just wait. If the machine manifests problems after the year, I whip out my AC and gripe and moan about thinking I was covered, since I bought it while the machine was eligible. But, should the machine be problem free, then I can resell the AC for a couple hundred--coverage without the (actual) cost. Surely, Apple is hip to this. Thus, in order to get them to do it, you'd have to make your case and persuade them that it really was an honest and reasonable mistake. Now-a-days, that's gonna be tough, since the warnings are so clear at so many of the places at which one might purchase AC. Check out the Apple site--warnings all over about registering it, both at the time of purchase and whenever you log into your apple account (if you have one). Ditto the AC box--abundantly clear that it must be registered.<BR><BR>But, Apple has come a long way in the world of service. Used to be, they wouldn't budge in the name of customer relations. I've been a mac user forever and a day, and they couldn't care less when I bought the last clam (Paris) seven days before they released the retooled iBook (at something like a pound lighter). I called, wrote letters, the works--they would not swap out the older model for the newer. Period. Compare that to a few months ago: bought an iMac from Apple online and didn't get the mobile me at the time of purchase (for $79, introductory rate). When my gf (proper owner of the shiny new iMac) discovered iWeb, it was clear that she would need her own .mac account (since I use the hell out of mine and had no plans of sharing). I called Apple and they gave it to me at the $79 rate, which technically I was no longer entitled to. Seems small--is small, really--but this is progress for Apple. They have long stood behind their product but invested little in their service. (I cite, as an area still in need of work, the fact that .mac/MobileMe has no phone support. None. Literally is no telephone number associated with the service <I>at all</I>. And the forums are lightly monitored/moderated at best.)<BR><BR>bluesdoggy, I hope you report back with your experience--would love to know Apple's response to your request for late activation.<BR><BR>Cheers!
 
I hear you loud and clear but again I say from experience that the warranty status begins when the machine is sold by an authorized reseller.<BR><BR>Everything you say is true except that detail.<BR>I have no problem beleiving you were sold bad info over and over and Comp-Usa is hardly an example of an honest everytime dealer.<BR><BR>In fact I too bought several Apple products as demo from them and was always able to have them throw in a long extended warranty but from them not Apple.<BR><BR>Luckily I too never had any problems with the hardware.<BR><BR>The thing with Applecare is that it is just another SKU to them until it gets registered to a specific machine.<BR>You can wait to tie it to a machine until the very last day of the regular warranty if you want but then as you said you had better register it at that time.<BR><BR>You can also call Apple anytime(and get a fast answer) and find the warranty status for any machine you have the serial number for tus insuring without a doubt that it is what you were told it is.<BR><BR>I do this before buying any used Mac and it has saved me several times from the misleading sales pitch or bad information.
 

bluesdoggy

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I apologize for not checking this thread more, i'd have responded to clarify.<BR><BR>This laptop is approx 14 months old. It was bought w/o AppleCare. AppleCare intended for use with the laptop was bought post-laptop purchase but was never applied. I have receipts showing date of purchase of laptop, and date of purchase of apple care. I have been told by two independant apple customer service reps and also by reading on various forums that there is no issue activating the apple care on this laptop. <BR><BR>I would also like to point out that this is not an odd occurance, the company i work for (and for whom this laptop was used) regularly purchases apple care after the initial hardware purchase. From all i gather, applecare exists as just another sku to apple until it is registered to a machine. <BR><BR>The reason i have not done so is to have the most flexibility in selling, some people (especially in the current economic climate) seem to be more interested in getting into a mac as cheaply as possible over one with more features / longer warranty. <BR><BR>I hope this addresses everything. <BR><BR>Also, i'm dropping the price of the machine w/o apple care to $700. The price with apple care remains the same because there are other macbooks in company can use this for.
 

bluesdoggy

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<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by avsvs:<BR>The age of the machine has nothing at all to do with the warranty.<BR>The warranty period begins the day the machine is sold as indicated by the sales receipt.<BR><BR>If the real receipt indicated it is still within the warranty period then you can use the Applecare extension during that period to get an additional 2 years. This is one thing that makes Applecare so great.<BR>It does not need to be purchased with the machine but can be applied any time during the original 1 year from purchase period.<BR>It can also be transfered to new owners.<BR><BR>What I do not understand is why he even brings up the age of the machine?<BR>It has just raised suspicions here even though it sounds like there is no issue.<BR><BR>Inquiring minds want to know! </div></BLOCKQUOTE><BR><BR>I brought the age of the machine up just to be polite and save the question of "how old is machine / what is condition". When i say 'normal wear and tear for age" i mean it... it was carried by myself doing it work, and the foot pads are worn some, and the corners a little scraped, about what you'd expect for a year old laptop.
 

bluesdoggy

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I have a receipt for the purchase of the macbook.<BR>I have a receipt for the purchase of the applecare.<BR><BR>The date on the receipt for the apple care is within the twelve (12) month period allowed for addition of apple care to the mac. <BR><BR>I have had it verified by two apple csrs on two separate conversations that so long as i had BOTH receipts ( I DO) showing that the apple care was purchased within the 12 month warranty window (IT WAS) it could be applied within a reasonable amount of time. I have also verified this by googling and seeing other peoples' experiences.
 
OK I will try this one last time.<BR><BR>The first point that matters is when the computer was purchased in the first place.<BR><BR>Was this Macbook Purchased within the last twelve months as shown on the receipt for the Macbook or not?<BR><BR>If not then Applecare can not be applied to extend the original 12 month warranty.<BR><BR>I will wait to ask the second half so as not to cloud the matter any more.
 

bluesdoggy

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Purchase Date on Macbook per Apple Receipt: Nov 7, 2007.<BR>Purchase Date on Apple Care in question: Nov 6, 2008.<BR><BR>Question asked to Apple Rep 1 on December 15th: "I have an apple care package purchased within the 12 month warranty period of macbook, the macbook is just out of its warranty period. Because i have both receipts, may i apply the apple care to the macbook, within a reasonable amount of time"<BR><BR>Answer from Apple Rep 1: "Yes, because you purchased within the right time frame and are not far out of warranty, you can activate so long as you can provide both receipts."<BR><BR>Question asked to Apple Rep 2 in an Apple Store on or around Dec 21 was the same question, with the same answer after consulting manager.<BR><BR><BR>I'm a little confused about something. Are you (avsvs) wishing to purchase this laptop? If so i'll get apple on the phone right now and activate the apple care. If you are afraid i'm trying to rip someone off, which i can appreciate since i've got a low post count and this is a fairly expensive item, i'd be glad to repost this for sale with out the option of apple care. As it stands, the thing is in excellent condition and the folks at the apple store did me right (or its all one piece) and replaced the keyboard, touchpad, and plastic facing of the keyboard.
 
Thank you at last.<BR><BR>Strictly speaking then the machine is not eligable for the Applecare extension according to the specific date requirement clearly outlined in the warranty.<BR><BR>Nothing else matters to me.<BR><BR>No.I am not and never was in the market for this machine for myself.<BR><BR>I simply could not understand the lack of detail regarding the specifics of the warranty and the more I tried the less it made sense.<BR><BR>Now I think I understand.<BR><BR>Ed
 

bluesdoggy

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according to receipt it was 249.00<BR><BR>This is company equipment. I can come down a certain percentage on the laptop and still be within where i need to be to release the equipment, i can't do that on the applecare. I can try and add value through upgrades (memory and hd), but can't go through the floor on the pricing. <BR><BR>As for the confusing part, it was never my intent to confuse or mislead. I've read back over my posts several times, and i feel as though i've repeated the same thing over and over. I do apologize though, and to make up for the excess bumping, i won't do so again unless directly replying to a question or comment.
 
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