Exclusive: Volvo tells us why having Gemini in your next car is a good thing

Shiunbird

Ars Scholae Palatinae
763
Yeah a lot of the conversation recently about posting switches in vehicles. I just want a good conversational assistant to adjust temperature and the like.

With tactile HVAC controls, it is way faster to
- set temperature down, if system is like 1 degree per click on the temperature circular knob.
OR
- move manual fan control from 0-5 wherever you want it to be by counting clicks

than saying
"Hello car, set my temperature to X degrees"

So even with 100% reliability, setting it manually is faster. And I assume the car would be less than 100% reliable in responding in case of other people talking together in the car.

Also... I know I was a prick as a child, I'd all the time be screaming commands from the backseat just to infuriate my parents, whereas I'd not be able to reach the HVAC controls from the backseat. =)
 
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clb2c4e

Wise, Aged Ars Veteran
162
If you need an AI just for something as simple as that, there's something wrong with you.

Yeah, nah. Personally, not one of these examples work for me. I don't play music, I figure out where I am going before I leave home, if I am planning to buy a TV, I look availability up before leaving home and so on. If I was wealthy enough to buy such a big TV that it didn't fit in my car, I'd....ask the store to deliver it to my home!
The description of what it could do made me even less interested than I already was.

If there is going to be ai, and I would prefer effort going into a better car, why don't they start with what people actually struggle with in driving a car, not these weird extra things. The answer is that ai isn't much use for any of that.
 
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ZombieNarwhals

Seniorius Lurkius
43
Subscriptor
If you need an AI just for something as simple as that, there's something wrong with you.

Yeah, nah. Personally, not one of these examples work for me. I don't play music, I figure out where I am going before I leave home, if I am planning to buy a TV, I look availability up before leaving home and so on. If I was wealthy enough to buy such a big TV that it didn't fit in my car, I'd....ask the store to deliver it to my home!
Fully agreed, but also, does anyone other than that guy trust AI to actually know if a TV can fit in the car? There is no way it found the dimensions of the box, drew itself a 3d model of it fitting into the car through the openings the car provides, and went "yep, it fits!"
 
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Bakkenes shared examples of using the AI agent to find out if a particular model of TV was in stock at a nearby store, and whether it would fit in his car.
For when you're out driving and on a whim decide that you suddenly need a particular model of TV. Like a 70 inch CX9EB88-000MT or maybe a ZIZIX900Rm if the CX isn't in stock.

They seriously can't come up with a single remotely plausible utility for this trash shit to exist.
 
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Mad Klingon

Ars Tribunus Militum
1,871
Subscriptor++
Is Volvo and other 'We are now a tech company' car companies prepared to offer security updates for this type of software for the next 30+ years? Last I read, the average age of a car in the US is about 13 years. The average length of software support for a specific version of software is a fair amount less. There are GM cars on the road with now non-functional On-Star buttons due to loss of connectivity because of deprecation of 2G and 3G networks. How will the Volvo AI react to being cut off from the mothership? Will Volvo et. al. provide hardware modules for 25 year old cars to allow connectivity to 8 or 9G networks?

Microsoft and other true tech companies have been able to so far justify cutting off support for 10 year old software by claiming that 10 year old hardware is outdated and should be replaced. We may be seeing the end of that policy play out right now due to climbing RAM prices coupled with many millions of older PCs still running Win 10 or earlier being cut off from Win 11 (for reasons) and security updates (because of MS saying so). But Volvo will have a very hard time telling the owner of a 25 year old Volvo that the car should be crushed and replaced because the software is out of date.
 
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36 (36 / 0)
Fully agreed, but also, does anyone other than that guy trust AI to actually know if a TV can fit in the car? There is no way it found the dimensions of the box, drew itself a 3d model of it fitting into the car through the openings the car provides, and went "yep, it fits!"
At best it's going to work out the volume of the TV box, probably for a very similarly named model from another century and then say you can fit it in based on the volume of your gas tank.
 
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ColdWetDog

Ars Legatus Legionis
14,402
Why would you use a car for managing your calendar? For online window shopping? I don't ask my toaster whether there's anything good to watch on Netflix. I don't share my diary entries with my lawnmower.

Let devices do what they're good at and stick to their core purpose. A car is a means of transportation, not a personal computing device. Just stick to providing an interface to phones, providing a mechanism to relay the audio and display, then (if you absolutely desire conversational, agentic AI) the phone can provide all these answers since it's the personal device best placed to access the relevant data.

This sounds like a way to duplicate functionality that users already have while simultaneously increasing the attack surface for security vulnerabilities and data leaks. No thanks.
Further, virtually all of those 'examples' are things that take brain cycles away from driving. This isn't helping my driving, it is actively getting in the way. RTFM before you get in the car or just stop and pull it out of the glovebox.

Oh.

Wait.

Anyway, driving directions, phone calls, simple texts. All things that can be done by an non AI computer. Especially if Apple manages to get Siri back to the functionality it started with. Without AI help.

I would under no circumstances think this was something I would actually want in a car. Now, I realize that I, along with apparently most of the posters here are really pulling off in the Luddite direction - as opposed to the technofetishism that many of us started out with. But there are reasons for this and this is one of them. I'm not sure how 'normal' people are going to think about it but I don't think the answer is the one that car manufacturers are looking for.
 
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MilanKraft

Ars Tribunus Angusticlavius
6,948
(shudders in "allergy to distracting vehicular AI")

Just. Let me. Drive. The car.
Winning Post.

This isn't about which AI in which UI, it's about claiming to "innovate" or solve problems that don't exist, while in actuality these companies are making the vehicles and the roads they travel on less safe. The already-distracting infotainment systems of yesterday are bad enough. This shit needs to stop, but we know as long as there's a buck to me made, it won't... not until people start dying and the big lawsuits roll in.

I hope Volvo and whoever else does this idiotic, short-sighted thing, gets the absolute shit kicked out of them in court, whether in the US or somewhere else. Have we seen the first billion dollar damages award to a regular citizen yet? I would love that! Screw the proverbial spilled hot coffee thing — this is where the gargantuan damages claims would have serious merit. Your bullshit, in-the-driver's-ear-or-face AI distracts and causes a seven car pile-up, killing 4 people? Time for a legal curb-stomping.

(Also: I feel like you could've snuck the word "fuckin'" right between "the" and "car" to good effect, but this is a minor quibble.)
 
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So, there is one use case where a competent voice AI system would be nice.

And that is, when I am driving, and no one else is in the car, I would like to be able to ask the assistant to add a specific intermediate destination to the navigation plan.

Specific. As in, exactly what I asked for, and if there is not one in reasonable diversion distance, information to that affect. As in, if I ask for a credit union, do not send me to a bank. If I ask for a Wendy's®, do not send me to a Burger King® just because BK paid for placement this week. And if I ask for a Japanese restaurant, I do not want Thai food. And if there is no Japanese restaurant, just tell me there isn't. Don't make one up. And don't send me 60 miles out of the way, either.

And I do not want this to preempt my ultimate destination. I just need twenty bucks, a Frosty®, and some ramen. I have not bailed on wanting to see my niece this weekend.

This is such low-hanging fruit, and yet nobody has come up with a passable implementation so far.

Nobody wants to spontaneously buy a TV. Everyone spontaneously gets a craving for an ultraprocessed ice-milk beverage food product.
 
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markus

Smack-Fu Master, in training
65
The examples given seem like things people should be doing on their phones. So not the driver. The passenger already has a phone, so why does this need to exist?
Yeah I don't get it either, I already have an AI on my phone that can do all these things and I always have my phone with me. Everyone what's to put an AI in everything but I don't want to have deal with a bunch of different instances of AI. I'd want an Ironman/Jarvis type experience where the one AI instance follows me around (as long as that AI isn't some techno-dystopian big brother)
 
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In the second paragraph, the name Odin is misspelled (shows as “Oden”).

As for this:

Given the use of “Agentic AI”, how has the manufacturer protected against false information on the output side (“confabulations” or “hallucinations”)?
The manufacturer? Presumably an overtly contemptuous clickwrap EULA.

The user? Lol.
 
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Anton Longshot

Ars Praetorian
914
Subscriptor
Semi-ninja'd but I'll post this anyway:
Occasionally I spot 50-ish years old cars that still seem to work fine.
Will these Volvos hit the 50 year mark? LOL I'd be very surprised if they last beyond 10 as support will likely die there/then.
10+ year old secondhand value: zero. Ouch.
Another pain point: I doubt the people at Volvo haven't considered this stuff so it seems they believe their customers don't have brains....OMG thát's why they need AI! :LOL:
 
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The kinds of things I might actually ask the in-car agent about:

1) "Ugh, flat tire. Show me a diagram of exactly where the spare tire is so I don't have to rip my trunk apart, and then show me a diagram of exactly where notch is on the bottom of the car where I put the jack."

2) "Low tire pressure? Ugh, tell me exactly what the correct tire pressure is supposed to be."

3) "How the hell do I pair my new bluetooth device? I haven't done it in years and all I remember is that the option is buried twelve menus deep somewhere."

4) "I think the temperature gauge is a little high. Tell me where the normal operating range should be and tell me if it's deviating."

The last one probably wouldn't work. I'm guessing it's too much to ask that the agent be empowered to talk about truly useful things, like the car's OBD codes or actual trouble conditions, right? That seems like it'd potentially open Volvo up to legal liability if I took some action based on the AI's advice that damaged my car, or caused injury. Or, worse, that might potentially be siphoning money away from dealership service departments and therefore something Volvo would refuse to do out of fear of enraging their actual customers.

Those don't even seem like 'agent' questions; except in the weak sense that something that can kinda-read might be able to successfully regurgitate the answers.

Two of those are literally "print the number the sensor is already reporting; and the lower and upper bounds that are already being used to fret and present a near-useless binary indicator"; which seems like an exceptionally classical piece of UI design (though, admittedly, just abandoning UI design and pretending that forcing the user to RAG it out is progress is in vogue).

The other two are super lightweight search questions(unless someone has decided to simply not write the manual).

I'm not saying that you couldn't put that behind a full nondeterministic conversational speech UI thing; but there seems to be nothing there you couldn't have done in about 1995 for the 'search the manual' features and nothing you couldn't have done in about 1850 for the 'gauges shall point to numbered scales with minimum and maximum safe values on them' stuff.

Obviously automotive diagnostics as the vendor prefers them could just be replaced by a "talk to your dealer" light that comes on at intervals; but it's not like tire pressure or operating temperature are terribly different from fuel level; which did indeed get an informative UI, mostly without comment, back when in-car transistors were busy in the radio.
 
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dead_minger

Smack-Fu Master, in training
89
Jesus Christ. I never need to give my car “vague directions“; I just enter my destination before I start driving. I never need to dick around with trying to find that perfect song; I just start a playlist or a podcast to listen to while I drive. And I can’t remember the last time I actually had to look at my car’s manual. None of the stuff this guy is talking about has any useful application for the average person.

Like copilot, this is another case of companies jumping on the AI bandwagon, and over-investing in something that the average person doesn’t actually need. Now they need to recoup their investment by somehow convincing us that we need it. But 99% of us don’t.

Just piss off with this AI garbage already.
 
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flere-imsaho

Ars Tribunus Angusticlavius
9,951
Subscriptor
My wife was a relatively early adopter of the XC40 Recharge in 2022 and while it has been a generally good car and she enjoys it, the, I'll call it "operating system" leaves a fair bit to be desired. The user experience is akin to a buggy first-generation consumer device, which I suppose it is. Examples include the system routinely losing logins for entertainment services (e.g. Spotify) and not being able to reconnect to them without multiple reboots (first world problems) and flat-out losing cell connectivity which also can only be corrected with multiple reboots.

And... it's slow as heck upon startup.

So, I hope they've improved all this, otherwise it's tough to recommend these vehicles.
 
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9 (9 / 0)

arikol

Ars Centurion
298
Subscriptor++
So, there is one use case where a competent voice AI system would be nice.

And that is, when I am driving, and no one else is in the car, I would like to be able to ask the assistant to add a specific intermediate destination to the navigation plan.

Specific. As in, exactly what I asked for, and if there is not one in reasonable diversion distance, information to that affect. As in, if I ask for a credit union, do not send me to a bank. If I ask for a Wendy's®, do not send me to a Burger King® just because BK paid for placement this week. And if I ask for a Japanese restaurant, I do not want Thai food. And if there is no Japanese restaurant, just tell me there isn't. Don't make one up. And don't send me 60 miles out of the way, either.

And I do not want this to preempt my ultimate destination. I just need twenty bucks, a Frosty®, and some ramen. I have not bailed on wanting to see my niece this weekend.

This is such low-hanging fruit, and yet nobody has come up with a passable implementation so far.

Nobody wants to spontaneously buy a TV. Everyone spontaneously gets a craving for an ultraprocessed ice-milk beverage food product.

I think this raises at least a couple of important points.
The car company representative came up with a very silly example scenario that should really never come up ("hmm... I am out driving but would like to suddenly and on a whim go and buy a 75" Samsung TV of the type XXX-75YYY... let me as the AI assistant"), yet they cannot look at how actual humans behave or what functionality would support that normal behaviour.
Even today, if we are navigating to somewhere and decide that we are hungry or need petrol then the bloody nav starts recalculating the route and directing us in silly ways. And adding a navpoint while driving is seriously hit-and-miss, and may, as the previous poster points out, send us somewhere else entirely.

In car navigation is fine so long as we can plan the route in advance, but rubbish when adding in stops while under way. The same goes for both Google maps and Apple maps. An AI assistant needs to focus on tasks that would actually help, not on misjudging whether a big TV would fit in the car (taking the dimensions of the TV without the packaging would be the first fun screwup).
 
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FranzJoseph

Ars Centurion
2,733
Subscriptor
Does just outright naming your in-car computer after a mythical divine surveillance system just scream the quiet part out loud about the ambition, the actual maturity of implementation, and the true objective all at the same time; or what?
Could be worse – they could have named it Fenrir...
 
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calvj

Smack-Fu Master, in training
15
Hopefully the most important question will be addressed: can you disable Gemini and all other AI garbage generation? If not, unfortunately Volvo will be a dead brand to me, which would suck as otherwise I like a lot of what Volvo (and sorta sub-brand Polestar) are doing with their EVs.

I swear, I found voice assistants most useful back when I was using Cortana on my Windows Phone, which of course involved none of this AI stuff. Everything since then has been a regression in usability and usefulness, it seems like, while being ever more resource-intensive and privacy-invading.
Whilst I think Polestar and Volvo are no longer connected at all really, I am 100% with you on Cortana...
 
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5 (5 / 0)

calvj

Smack-Fu Master, in training
15
The kinds of things I might actually ask the in-car agent about:

1) "Ugh, flat tire. Show me a diagram of exactly where the spare tire is so I don't have to rip my trunk apart, and then show me a diagram of exactly where notch is on the bottom of the car where I put the jack."

2) "Low tire pressure? Ugh, tell me exactly what the correct tire pressure is supposed to be."

3) "How the hell do I pair my new bluetooth device? I haven't done it in years and all I remember is that the option is buried twelve menus deep somewhere."

4) "I think the temperature gauge is a little high. Tell me where the normal operating range should be and tell me if it's deviating."

The last one probably wouldn't work. I'm guessing it's too much to ask that the agent be empowered to talk about truly useful things, like the car's OBD codes or actual trouble conditions, right? That seems like it'd potentially open Volvo up to legal liability if I took some action based on the AI's advice that damaged my car, or caused injury. Or, worse, that might potentially be siphoning money away from dealership service departments and therefore something Volvo would refuse to do out of fear of enraging their actual customers.
For most cars in the UK, the spare t(yr)e is back in about 2010... Can of squirty foam is your lot.
 
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Zitchas

Smack-Fu Master, in training
22
Just call me back when they will provide a car with less technology, buttons, cheaper and reliable long time.

Also, tech is fine for those who keep their car for a couple of years and don’t care about privacy. If you plan to keep a car for 10+ year, I fear it will age badly and cost a fortune to maintain. Simple is just better for long time.

To me, this sounds like a request for a "Long Term Service" edition for cars. They're getting to be more and more parallel to software these days, and many software systems that have critical applications have a regular stream and a "long term service" stream that gets a lot less feature updates, but a very predictable and often extended schedule of security, safety, and bug fix updates. Maybe fewer touchscreens and more buttons?

I, for one, would much rather buy a LTS vehicle than a regular one. I'd much rather get one vehicle and stick with it for a decade or two. Even if it means fewer bells and whistles.

Now, while I second the comments about not wanting another trying-to-be agentic AI to serve my needs with regards to everything; I like the potential to have an agentic AI that is exclusively and stringely restricted and focused strictly on the vehicle and vehicle specific tasks. Being able to ask general questions that ought to be answered in the manual and do so with a 100% guaranteed 100% confidence rating? That sounds great.

For example, "Hey car, I just had a warning light turn on. Can you tell me what it means?" (car provides a quick explanation, and offers to provide a more in-depth explanation upon request)
"Is it something I need to stop for now, or can it wait until the end of the trip?" (car looks at my current route and uses that if I have one, or if not just provides a "that should be checked within the next however many km."
"OK, can you find an open garage or dealership that handles this car near my current route?"

That last one, and general "find an X (restaurant, gas station, hotel, etc) is probably the farthest I'd want a car AI to go in terms of talking to the internet. And it doesn't actually need that - most garmins, for instance, have what amounts to a phone book of travel oriented businesses and locations built in. Zero data about the places, just name and location. For a car with a larger data capacity, maybe also include a field for mechanics and garages and car dealerships identifying the confidence level with the car I'm in, ranging from "no info" to "says they specialize in them" to "certified by the manufacturer", carries OEM parts for this brand of car, etc.

I guess what I'm saying is that there's space to have a car AI, but it really should be very focused on being a digital copilot or navigator or captain's aide to the driver that provides in-depth specialized and extremely high confidence information and assitance regarding the car it is in. I'd much rather herar it go "That question's more of a general shopping question, so I'm going to pass if off to your phone's AI assistant. Just a minute please." when it gets something that isn't car relevant.
 
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5 (6 / -1)
People are so caught up in their reactionary response to AI that they're missing some real implications here. Is this Volvo adding Gemini or is this Google adding Gemini to their Android Automotive platform? Will we start seeing Gemini popping up in other cars that have Android Automotive?

What about the connection to yesterday's post about Google adding personal data to Gemini search capabilities? Will this instance of Gemini be able to surface private emails in front of your family or kids, your coworkers?

I had a car with Android Automotive for a few months and this was actually one of my bigger concerns. You login to your personal Google account so it's basically putting all of your personal information front and center in the car, with seemingly no way to limit access, like if your coworkers were in the car for lunch.
 
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14 (15 / -1)

moddrift

Ars Praetorian
548
Subscriptor
In the second paragraph, the name Odin is misspelled (shows as “Oden”).

As for this:

Given the use of “Agentic AI”, how has the manufacturer protected against false information on the output side (“confabulations” or “hallucinations”)?
To be fair, there are a bunch of spellings for Odin. Odin, Oden, Wodan, Wotan. And more. But best practice would be to keep whatever spelling you choose consistent throughout the article.
 
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fisherjeff

Smack-Fu Master, in training
26
Subscriptor++
I wanted a three-row PHEV and ended up getting an XC90 about a year ago. Overall, it’s a nice car but, based on my experience with the software, I won’t be getting another car built on Google Automotive, or a Volvo in particular, anytime soon.

Now that they’re harnessing the Transformative Power of AI, though, I may have to reconsider…
 
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bjn

Ars Praefectus
5,220
Subscriptor++
Semi-ninja'd but I'll post this anyway:
Occasionally I spot 50-ish years old cars that still seem to work fine.
Will these Volvos hit the 50 year mark? LOL I'd be very surprised if they last beyond 10 as support will likely die there/then.
10+ year old secondhand value: zero. Ouch.
Another pain point: I doubt the people at Volvo haven't considered this stuff so it seems they believe their customers don't have brains....OMG thát's why they need AI! :LOL:
Even before digital crap started encroaching, the vast majority of cars don’t last beyond 20 years, let alone 50.
 
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