I, uh, did know better. Although I am pretty sure at one job we may have jointly agreed to push a critical, but low-risk, fix straight to prod. That would have been 20ish years ago and things get fuzzy.But you knew better.
Um... tell us you knew better?
And it's getting worse, even (if not especially) with the academic book publishers, like many university presses. At many publishers, proofreading is entirely gone. And copyediting is becoming a thing of the past. But literacy and attention spans (and therefore serious reading) are on the decline, and printed books (in a post-truth, post-literate world) no longer hold such a strong authoritative status they once held. Consequently, budgetary restraints sometime necessitate eliminating proofreading or copyediting (and let's not even talk about indexing).I think a lot of people don't understand how much of an outlier The New Yorker's editorial process is. I consider myself lucky that I ever had a job where what I wrote was looked over by a copy editor. A fact checker would have been a total fantasy.
The trouble arises when that 3rd-person distinction between "does this excuse their actions or explain them" is applied to an empathetic mental model of their 1st-person actions in whether they are "making excuses or accepting responsibility while providing an explanation".*Not being snarky, answering honestly: an excuse is something that makes an action okay, once you understand the excuse. An explanation gives you the why, but that why isn't sufficient to excuse the bad action taken.
For example, "I was drunk when I wrecked my car" is an explanation, but it's not an excuse.
"I had COVID brain fog when I used ChatGPT as a primary source" is, similarly, an explanation--but not an acceptable excuse. Particularly not from a reporter who we're supposed to be trusting to objectively analyze the technology in the first place. That analysis clearly wasn't objective enough, and here we are.
I do have sympathy for Benj feeling enormous pressure to get that piece out, and do it that day. I've got personal experience of that pressure, and it's very real. That's also the Writers' Guild's job to address, and it's still not sufficient mitigation to excuse pumping ChatGPT slop into an article.
Again, I wish Benj well, I don't think this is or even necessarily should be a career ending mistake. But it's definitely not the kind of mistake you get no serious consequences from. And on Ars' side of the equation, there has to be a realization of what message the readers and subscribers AND authors take from this only getting a slap on the wrist.
There's no getting out of this without sending a message. Another commenter earlier pointedly said they would unsubscribe if Benj doesn't keep his job... Which should just make clear that fence sitting isn't going to work. Ars needs to decide what message it's going to send, and then send that message clearly.
And I sincerely hope that clear, unambiguous message is "this is absolutely not acceptable behavior, best of luck at your next job." I'm perfectly fine with the old "we'd like your resignation letter by $date" dodge.
I say none of this out of a spirit of vindictiveness. I say it because this site and this community is important to me.
It's been important to me for more than half my life now, and this is a watershed moment that will unavoidably shape what Ars is. And I do not want it to be the kind of place where you're wondering just how much slop went into an article, and you have to wonder that, because you've seen management tolerate it even when it's this dead-to-rights obvious.
Not really an issue if reading article comments through front page here, but many forums will (depending on your settings) float threads with the newest comments to the top.My understanding is that for "forgivable sins" mods will issue temporary bans so the user can cool down a little and think about what they did (think of it as a virtual naughty step). However, there are certain things/behaviours that mods take a very dim view of and that will get you permanently kicked to the kerb. Going back to previous/old articles and making posts questioning the correctness of them after the fact is one of those things. It'll be considered a form of brigading and results in lots of extra work for mods in having to keep track of comments in old threads that are usually all but dead. I'm too lazy to actually look it up, but I'm pretty sure it's part of the "house rules" and if not it's definitely just "etiquette" not to.
I legitimately miss feeling that way about Ars. It’s why I’m back, temporarily, to discuss this. It’s so, so vital to get this right. Because there were two things that made me spend years on here: the journalism and the commentariat. I don’t think the latter survives without the former. Even if this is a community that can keep a thread about Google being criticized for YEARS by posting ponies and FDK, I don’t think it stays if the journalism ceases to be sufficiently trustworthy.I say none of this out of a spirit of vindictiveness. I say it because this site and this community is important to me.
It's been important to me for more than half my life now, and this is a watershed moment that will unavoidably shape what Ars is. And I do not want it to be the kind of place where you're wondering just how much slop went into an article, and you have to wonder that, because you've seen management tolerate it even when it's this dead-to-rights obvious.
This started to go wrong when use used an AI tool to work on an actual article he was intending to publish.Benj's literal job at Ars has been to familiarize himself with the blossoming AI trend and to investigate the technologies, companies, and products flooding the Web and meatspace alike.
Him having and attempting to use a new citation tool is 100% something that's explicable as part of his job covering the AI beat. I expect he was early to find the citation-maker and was going to investigate it for a write-up, the same way he reviews new versions of those image gens. Hell we have Lee Hutchinson writing an article about his experience vibe-coding. Actually using the tools is what's necessary to separate out original content from churnalism mills that merely rehash press releases or round up Tweets and call it reporting. How many times have Arsians complained that some gadget roundup didn't include Ars writers testing the widget in question? We have to be consistent in expecting hands-on experience with the products and services Ars covers or they're no better than those innumerable slop sites that just aggregate Amazon reviews and call it a "guide."
Things started going wrong, in his explanation, when the tool failed to run.
What's your solution? Ars isn't a small business operation. It's a site that millions of people rely on for news. It's a newspaper organization. It has special protections by law, specifically against disclosing sources. These protections and the site's reach require it to hold itself to a higher standard.People here need to calm the eff down and stop calling for someone to be fired. It was a lapse in judgement once and not malicious. Stop calling for heads to roll. I expect if people here calling for this were in the same situation they wouldn't be so fast to call for someone to lose their job.
You say "non-subscribers". I say "former subscribers". For a reason.While you are absolutely entitled to your opinions I find it particularly bold for non-subscribers like yourselves to disparage paying readers' opinions on this. You have no skin in this game.
He knowingly submitted an article that contained the output of an AI. He claims he copied from the wrong window, from ChatGPT instead of the Claude tool, but even if the Claude tool is supposed to produce "verbatim" quotes, it was on him to double check those supposed "quotes."The rules state the AI authored content is not allowed. He thought he was using AI to help in research, not in authorship. From all that we know, Benj did not submit an article knowing that it had been written in part or in whole by AI, nor did he submit an article knowing that it contained false statements.
I'm kind of feeling the other way personally. I lurked for a long time in part because it was clear if I commented I'd occasionally get my ass handed to me on a plate, and since de-lurking that has definitely happened.Perhaps the lurker has been debating whether this bloodthirsty community is one he wants to pay to join?
Yeah, what does Jim Salter know about what it's like to be a writer for Ars Technica, anyway?People here need to calm the eff down and stop calling for someone to be fired. It was a lapse in judgement once and not malicious. Stop calling for heads to roll. I expect if people here calling for this were in the same situation they wouldn't be so fast to call for someone to lose their job.
supI legitimately miss feeling that way about Ars. It’s why I’m back, temporarily, to discuss this.
May I suggest a qualifier? An excuse is something that makes something seem okay, but may or may not represent reasonable justification for the choice made.
What's worse, someone making and admitting a mistake, one you yourself call 'unintended', or someone else with an admitted lack of objectivitity continuing to cover a topic with kid gloves to preserve 'access'?What's your solution? Ars isn't a small business operation. It's a site that millions of people rely on for news. It's a newspaper organization. It has special protections by law, specifically against disclosing sources. These protections and the site's reach require it to hold itself to a higher standard.
No one here is calling for Benjy's blood... they are desperate to save journalism. Every time something like this happens, it drives yet another nail in the coffin for journalism. I believe that he made an unintended error. But I don't see how Ars can move on without making an example out of him.
If you do, I'm all ears.
I don't think there's any point trying to protect AI from incorrect data, they will generate incorrect results even from correct data.One of the problems is: if it remains up, how do you prevent world+dog from continuing to reference it, and AI's to keep reading it forever - conveniently skipping the "Redacted" part in the top?
I would have liked an "archived" version of the article, but in a very fast-paced world I absolutely understand and encourage the removal of the article. I honestly think robots and deep links would keep it alive "forever" if not removed from the main Ars article database.
If kept for honesty and historical purposes it should be moved to the forums, or stored as screenshots, or some other thing that removes it as an available "article".
For those commentators who are denouncing what they see as torches and pitchforks, it's important to understand that the he-must-be-fired brigade do not necessarily see this as a question of punishment. Rather, it is: is Benj Edwards fit for purpose? Is he able to fulfill the duties and responsibilities of an Ars Technica journalist on February 17, 2026 and beyond?I understand the calls to not be bloodthirsty but that's not really what's going on here in the first place and frankly bad faith to keep calling out people for that. Rather it's What are the grounds for dismissal? And specifically, for a journalist.
Huh, I just realized Ars has been important to me for almost exactly half my life (12/24 years). I always told myself I'd subscribe when I achieved solid financial footing, but if Ars upholds its standards and eliminates the possibility of AI creeping into articles again, I'll make room in my budget to support Ars' mission* right away. On the other hand, if Ars decides to become a slop peddler by tolerating AI-generated content from its writers, I'll buy a smaller** subscription as a parting thank-you while I search for a replacement.I say none of this out of a spirit of vindictiveness. I say it because this site and this community is important to me.
It's been important to me for more than half my life now, and this is a watershed moment that will unavoidably shape what Ars is. And I do not want it to be the kind of place where you're wondering just how much slop went into an article, and you have to wonder that, because you've seen management tolerate it even when it's this dead-to-rights obvious.
Oh, he's precisely who I'd like to hear from about this AI experience. Someone who has been burned by over-reliance, someone who puts his actual name on the line.There are now 21 (and counting) pages of comments in this thread, and I've read them all. There is certainly a fair bit of pitchfork waving going on, and I'm guilty of waving one or two myself. Examining my own motivations, I can see that they're not entirely pure. So let me explain.
I've been harboring a simmering dislike of anything with a Benj Edwards' byline for several months now. AI, or I should say the people and businesses behind AI, have been doing material damage to one of things I enjoy most in my life, programming. My value as a dedicated and skilled programmer, earned through many long years of diligent study and work, is being debased by a pack of money-mad snake oil salesmen. When I've come to Ars lately, I've found Benj's byline and idiot grin attached to yet another uncritical piece about the latest soul sucking AI product. It's made me mad, it's made me feel ill, but I've kept it to myself.
Now this controversy comes along with Benj in the middle of it, and I'm thinking, "Serves you right." And, I'm ashamed to say, has given me a reason to pile on with glee.
Benj deserves his day in court, so to speak. Whatever the outcome, I hope he learns from this incident.
I also hope that if Ars does decide to keep him on, that he is never allowed to write about AI again.
And see, I share your opinion of AI but I like Benj. Not for his AI coverage but for his retro gaming journalism.There are now 21 (and counting) pages of comments in this thread, and I've read them all. There is certainly a fair bit of pitchfork waving going on, and I'm guilty of waving one or two myself. Examining my own motivations, I can see that they're not entirely pure. So let me explain.
I've been harboring a simmering dislike of anything with a Benj Edwards' byline for several months now. AI, or I should say the people and businesses behind AI, have been doing material damage to one of things I enjoy most in my life, programming. My value as a dedicated and skilled programmer, earned through many long years of diligent study and work, is being debased by a pack of money-mad snake oil salesmen. When I've come to Ars lately, I've found Benj's byline and idiot grin attached to yet another uncritical piece about the latest soul sucking AI product. It's made me mad, it's made me feel ill, but I've kept it to myself.
Now this controversy comes along with Benj in the middle of it, and I'm thinking, "Serves you right." And, I'm ashamed to say, has given me a reason to pile on with glee.
Benj deserves his day in court, so to speak. Whatever the outcome, I hope he learns from this incident.
I also hope that if Ars does decide to keep him on, that he is never allowed to write about AI again.
I think that's a fair point, but both things can be a problem.What's worse, someone making and admitting a mistake, one you yourself call 'unintended', or someone else with an admitted lack of objectivitity continuing to cover a topic with kid gloves to preserve 'access'?
Where does the example truly need to be made?
Well, Benj wouldn't be the first author I just don't click on at Ars anymore. But at least he isn't one "with an admitted lack of objectivity continuing to cover a topic with kid gloves to preserve 'access,'" as @Ozy said earlier. That one I just skip right by, every time.For those commentators who are denouncing what they see as torches and pitchforks, it's important to understand that the he-must-be-fired brigade do not necessarily see this as a question of punishment. Rather, it is: is Benj Edwards fit for purpose? Is he able to fulfill the duties and responsibilities of an Ars Technica journalist on February 17, 2026 and beyond?
These duties and responsibilities include, but are not limited to, drawing in traffic (paid and unpaid) through trustworthiness and professionalism. We've seen many readers express their concern about ending their subscriptions. Would you really bother to ever click on a Benj Edwards article again? Duties and responsibilities apparently included joint writing projects with other Ars journalists. If you worked for Ars, would you ever share a byline with Mr. Edwards?
The answers to these questions, to my mind, are an unfortunate but utterly deserved "hell no".
I draw energy from debate, and consider disagreement an opportunity to gain information; I also consider polemics for the sake of polemics a waste of time, and usually people who use words like "polemic" are pompous ideologues projecting their own tendentious intransigence onto others.I'm kind of feeling the other way personally. I lurked for a long time in part because it was clear if I commented I'd occasionally get my ass handed to me on a plate, and since de-lurking that has definitely happened.
Sometimes I deserved it, sometimes I thought the hander was avoiding examining their own assumptions and biases. But either way I've been feeling that like John Cleese I probably should be paying for the argument and honestly what I'm getting out of the comments on this story just makes me feel even more that way.
The last few years brought way too much change to my life and I've been running on a very lean budget but I'm starting to have income again and it might be time to pony up for Ars. Maybe less because of the quality of the writing than because of the quality of discussion that comes out of the writing. If "subscriptor" finally appears under my name it is in no way to be taken as an endorsement of the way this brouhaha has been handled, or the lapses that allowed it to happen in the first place.
While you are absolutely entitled to your opinions I find it particularly bold for non-subscribers like yourselves to disparage paying readers' opinions on this. You have no skin in this game.
Was gonna say….Yeah, what does Jim Salter know about what it's like to be a writer for Ars Technica, anyway?
Back in the not-military, I had a senior exec who was extremely hands-on, and he would routinely send me a text if he stumbled on something that needed fixing. I would usually follow up with a "here's what happened" note, and after the third time that happened my phone rang immediately, and he told me "I know you're just giving me the background, but I have to tell you it can come across like an excuse."Back in the military we used to talk about "reasons, not excuses". Bad thing $X happened and it's your fault- you can't use other problem $Y as an excuse.
But it's critical to understand the reason $Y caused the bad thing, because it's quite possibly systematic and even if it's still your fault steps need to be taken to prevent other people from doing the same wrong action.
I'd like the after action writeup to spend a lot more time on the reason this happened than beating up on Benj- he made a bad mistake and I'll leave it up to his bosses if it's a job ending one. But why did this happen? Was it an unreasonable deadline or having him write when too sick to do so? That's on Ars Technica- they need to take that step back, look at the process and ask what they might have done to promote the environment that this happened.
Based on Benj Edward's own statement, it's entirely possible he did not disclose he was COVID+ and decided to work as normal. I know I've been there when I was COVID+ in a WFH context. With the retraction and apology, the rest is just an internal matter.I've seen a fair number of comments on here and even more so on BlueSky about Ars imposing deadlines and making Benj work when ill. I don't think this is the case at all.
Firstly, over many many years on Ars, we have relitigated the pace of news here many many times, and the consensus has always been that subscribers actually appreciate Ars taking a little longer to produce the right article and we are happy to wait. And there are frequent examples where a complex story like this one would not be covered until days later.
So I absolutely do not believe Ars pressured Benj into anything on a time basis. And that is why I went postal on here when Berger posted churnalism straight up with the intention of "adding detail later." It's just not what Ars does.
Secondly, there was a second author, which is pretty unusual even on major stories, so that's another factor which takes load off Benj.
It's not actually why I left though; I left because the comments were a creeping disaster and nothing much was happening with that issue. Moderation has been MUCH better lately so I was thinking of coming back, but I do need to be convinced this kind of thing is not going to happen again and Ars is going to return to taking time to report the right news at the right pace.
Based on Benj Edward's own statement, it's entirely possible he did not disclose he was COVID+ and decided to work as normal. I know I've been there when I was COVID+ in a WFH context. With the retraction and apology, the rest is just an internal matter.
I agree. He has damaged the brand and his outputs going forward will no longer increase revenue, they will reduce it. Why would a business keep paying someone who reduces their revenue when he’s supposed to be increasing it?For those commentators who are denouncing what they see as torches and pitchforks, it's important to understand that the he-must-be-fired brigade do not necessarily see this as a question of punishment. Rather, it is: is Benj Edwards fit for purpose? Is he able to fulfill the duties and responsibilities of an Ars Technica journalist on February 17, 2026 and beyond?
These duties and responsibilities include, but are not limited to, drawing in traffic (paid and unpaid) through trustworthiness and professionalism. We've seen many readers express their concern about ending their subscriptions. Would you really bother to ever click on a Benj Edwards article again? Duties and responsibilities apparently included joint writing projects with other Ars journalists. If you worked for Ars, would you ever share a byline with Mr. Edwards?
The answers to these questions, to my mind, are an unfortunate but utterly deserved "hell no".
Two tips people may or may not know:So why did Jim Salter get bounced? There’s usually a moderator note when that happens. Possibly I missed it. Possibly.
See why analogies don't always work? You said I said something I didn't say. I'm not "demanding blood be spilled."So, just to get the facts straight: Your take is that nobody is assming responsibility here, and nobody is attempting to fix this? Including the person who made the mistake? Seriously?
Additionally: the quotes were fake but the core matter of the stort remained intact. How is that "scratched the shit out of" level of damage?
I got my car back. The scratch is gone. I got an apology. The only thing that remains is the mob outside the workshop that - on somebody alses behalf - is demanding blood be spilled to satisfy their basic instincts.
F*ck man; even the original victim of the misquotes is having a laugh over this now, admitting that no material facts were misrepresented, and that the story has given much more positive exposure than he could have ever dreamed of.
Where is the damage you speak of - other than in the mob of sealions in front of the workshop?
Edited a quote back on page 16.So why did Jim Salter get bounced? There’s usually a moderator note when that happens. Possibly I missed it. Possibly.
You did - this post has the ejection notice and Aurich mentioned it in this post as well. There may be some irony of getting ejected for modifying a quote in this comment thread but we'll need Alanis to chime in to be sure.So why did Jim Salter get bounced? There’s usually a moderator note when that happens. Possibly I missed it. Possibly.