Amazon wants to charge a subscription fee for Alexa eventually

stormcrash

Ars Legatus Legionis
10,810
Any friction in a voice assistant destroys their utility. The constant "by the way, did you know I can x" and other unwanted announcements are bad enough. Making someone pay for core use cases is going to be a nonstarter at this point. If they wanted that they needed to set that expectation when it first launched, the horse is out of the barn on this one
 
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169 (169 / 0)

unequivocal

Ars Praefectus
4,800
Subscriptor++
If they don't charge for these features, I'm safe with the free product forever:
"Alexa, turn on xyz light"
Routine: "turn on/off xyz device at abc time"
"Alexa, what time is it?"
"Alexa, what is the current weather?"

That is literally the sum total of my use for Alexa. I like the solution for these things, but really, I have no use for any of the rest of what they want shove down our throats.. I've read that there are some open source far-field mic home automation solutions coming, and I'd be interested to switch, when they reach feature parity with the above! (I'd welcome info on these projects, if anyone has any).

I suspect that many consumers use Alexa about the same way that I do (and maybe many use timers too). Which points to the problem with their business model: they were hoping to inject ads or purchasing into the voice ecosystem, and no one wants that. I'll be curious what kind of capabilities they add to the subscription models to (try to) get people to pay. But if they don't wall off core functionality behind a paywall, I suspect most consumers, like me, will just get by with a pretty effective voice recognition technology plus some simple automation tools..

Edit: minor additional thoughts
 
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108 (108 / 0)

ColdWetDog

Ars Legatus Legionis
14,402
Like I'm going to put physical security into the digital realm. They're literally insane. That screenshot is just ludicrous.
Not explicit in The Fine Demo is that you will have to have all of your house windows, doors and whatnot tied to Alexa, err Amazon.

Pull the other one....
 
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51 (51 / 0)

Sarty

Ars Tribunus Angusticlavius
7,818
I generally support a business model wherein I exchange a known quantity of money with a vendor for a good or service! We went way off the rails there for a couple of decades.

Two problems: 1) the value I get out of voice assistants is close to zero, 2) I have very little faith that paying Amazon money for Alexa would meaningfully reduce how much data they may be scraping. Put another way, I would consider a subscription instead of scraping, but I am not interested in a subscription added to scraping.
 
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176 (177 / -1)
These assistants are all crap and it isn't even a technology problem. Their integrations across the board are piss poor. They can't do basic shit you'd think they could do in 2023. There's been essentially no product improvements in a decade. None of the assistants actually fucking ASSIST with my daily needs.

And asking for the weather and toggling the lights doesn't count. Hell the second can be accomplished with a fucking Clapper.

As an example with Google's assistant, you can be driving with Maps and you can't even say, "hey Google, add a stop for a gas station to this route." There is no machine learning comprehension problem here! Just absolutely NO product sense whatsoever.

And all of them even collect all the shit we say so they literally know what people want the devices to do! They don't even need to ask customers! And they STILL haven't done anything remotely interesting??

Almost like it was never about consumer satisfaction and all a ruse to sell products via Amazon...except the shopping experience with Alexa is crap. A key attraction to Amazon was always having many more options than a store. If I tell Alexa "order more laundry detergent" and my only option is Tide Mountain Fresh or some shit because Amazon has a deal with Proctor & Gamble, why am I using Amazon at all?
 
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124 (125 / -1)
I can’t think of anything I’d like less in my Alexa devices than AI. They would have to pay ME to interact with it on a regular basis. I actually like having Alexa devices in my house. But they keep making the product worse, and half-assed AI is much, much worse. Hell, there’s a genuine use-case for AI in Microsoft Office, where people can actually use help with writing. And even that has become so overly insistent it makes life (and the product) much worse. What the fuck is so wrong with just making a product that’s good and charging appropriately for it?

If anything, Amazon needs to NARROW the scope of their devices. The hardware and the software.
 
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37 (37 / 0)
The universal experience with all of these digital assistants is they have decayed in functionality and gotten notably worse over time.

Amazon is out of their damn minds if they think people are going to shell out another subscription fee to keep using them.

Yeah, not sure if the mics have gone bad or what, but our Echos have gotten noticeably worse at recognizing simple voice commands like turning the lights on and off.
 
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31 (31 / 0)
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As someone with a bunch of Alexa's in my house, I'm actually fine with them charging for it, as it allows things to be more sustainable. Even the current feature set of Alexa is clearly massively expensive to run, and buying a (usually) cheap piece of hardware at-cost, shouldn't necessarily guarantee me that they will pay server fees for my usage forever.

When first hearing about their financial issues, my initial thought was that they should have launched Alexa with a small fee, like $2-3 a month, but waive that for anyone with Prime. It wouldn't really bring in much extra revenue, but would give another hook into Prime, which they are always looking for. This would make sense for the current feature set.

Now, once you get into generative AI, the server cost sky-rockets upwards, and there would be no reasonable way to do it without charging. And again, if you actually want to use Alexa for that type of stuff (which I don't), then charging for it is perfectly reasonable, and looking at other such services, would probably put it at close to $20-30 a month. I don't see it as actually being a good value, but if someone wants it, I don't think that type of price would be un-fair, based on the cost to run it.

Basically, everyone scoffs at being charged for services they use, but I think it's required to keep a business sustainable, without the entire world being based off of "free" services paid for by nothing but ads and personal data.
That sounds reasonable except for how they're harvesting your data and using it for their profit. They should be paying YOU.

You're also making the assumption that Amazon is being honest about the cost of the business in the first place. What makes you think they're not lying to you? They've done it many times in the past. The have lied about what Alexa collects, what they store, and who has access to it.

And you're happy to litter your home with them and then PAY AMAZON for them??
 
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69 (71 / -2)

barktrees

Ars Scholae Palatinae
1,179
Like I'm going to put physical security into the digital realm. They're literally insane. That screenshot is just ludicrous.

Cameras pointing at doors windows etc. are a great way to confirm that they're actually locked and closed.

As for Alexa. lol. You want me to pay a subscription for an egg timer? Fuck off.
 
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41 (41 / 0)
Well l will add my voice to the growing chorus that say's nope, not gonna do it.

As another post pointed out, most times Alexa is a glorified timer and light controller (turn on the desk lamp please, I add the please just in case ;-) )

that is NOT worth paying for other then the original echo dot cost.

this also applies to Prime. Like others I've noticed the advantage in two day delivery has not been consistent (though the page tells me so) and I am starting to see other options for buying the same things. If I am already getting cheap China knock offs I could do Temu, but now I seem to find many eStores have equal pricing with Amazon AND free shipping, just not two day...

When they change Prime Video I will drop that, keep paramount for Star Trek stuff and play chrun the streams if there is a need.

To big to fail? Maybe not.
 
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15 (15 / 0)
The voice assistant ‘market‘ shows (again) that real life doesn’t work like sci-fi. People don’t really want to have conversations with computers.
I'd be happy to have a "conversation" with a computer that was actually smart. From sci-fi this would be the Enterprise computer from TNG. ChatGPT is actually eerily similar and people don't mind having a "conversation" with that. People actually get something out of the interactions, they yield useful information.

On the other hand Alexa, Siri, etc are just dumb as a bag of hammers.

Edit: just noticed Amazon meant conversation as in "thoughts and opinions." Whoever came up with that is dumber than Alexa.
 
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