There it is.During an investors call yesterday
"See they hate it, but don't hate it enough to stop using it. May as well squeeze some money out of them.""Hear me out, let's take this product people already actively dislike... and make it worse."
Beyond ads, Jassy is mulling additional ways to prevent Alexa+ from being the financial failure of its predecessor.
"Hear me out, let's take this product people already actively dislike... and make it worse."
Agreed. I, for one, will continue to not use any of these "features" from any provider.This would guarantee I will not use Alexa, anywhere, for anything.
Good customer service is never coming back until two things happen:Introducing ads will ensure that Alexa+ becomes a financial failure. It is a very dunderheaded idea. Businesses need to look to other ways of making profit. For starters: ensuring quality in their products and good customer service.
These people are mostly investors, shareholders and private equity firms. I would say something more like toxic or poisonous rather than insufferable. Something that needs to be curedThese people are insufferable.
Amazon recently reported Q2 earnings numbers with a net income of over $18billion, up nearly $5billion from Q2 last year (https://ir.aboutamazon.com/news-rel.../Amazon-com-Announces-Second-Quarter-Results/)
but, line must go up. So of course they want to put ads in an assistant to try and make it profitable in isolation, rather than consider it an operating expense and just provide the feature in a customer-friendly way (without ads).
A long while ago, the clud division surpassed the storefront. Other divisions were bound to do it too, eventually. Is not crazy at all.I haven't looked into it any further but I listened to a YT vid this morning that claims Amazon now makes more money through advertising than it does from its storefront. If true, that it absolutely crazy.
This is about the voice assistant, though.The best I can tell people is to switch to Home assistant. It will be more work and less user-friendly, but for a connected house it will be a lot better.
I haven't looked into it any further but I listened to a YT vid this morning that claims Amazon now makes more money through advertising than it does from its storefront. If true, that it absolutely crazy.
EDIT:
View: https://www.youtube.com/watch?v=ewbWx_DQxAk
I did the XKCD comic to my brother, though I ordered a gross of toner cartridges he could use in his printer. He was NOT amused. But he did learn the value of audio opsec for the home.I already wasn’t using it. I’m twice as ‘not using it’ now.
Not that they will never sneak in, but it is part of why I use Apple TVs and home pod minis...I sold my Echo Show as as every update would re-enable to option to show "Sponsored Content", and repalced it with an Echo Dot, which i thought would be add proof.
How naive I was.....
Lol. Similar story with my ex-brother-in-law.I did the XKCD comic to my brother, though I ordered a gross of toner cartridges he could use in his printer. He was NOT amused. But he did learn the value of audio opsec for the home.
What kills me is that he's a web developer for a company that handles donations for philanthropic groups and should have known better. He literally didn't know that anyone could use Alexa if they didn't add the family only restriction.
Sad part? They still use the fucking thing. But it's been (allegedly) nerfed to respond only to my sister-in-law's voice, who seems to be why they still have it.
Based on my experiences trying to find legit items on Amazon within the masses of knockoffs, I am not surprised. These days, most of my amazon purchases are the rare MP3 album (the only place I found where I can still legally get the actual file without an Apple device) or used stuff (DVDs, Games, or books) from places like Goodwill.I haven't looked into it any further but I listened to a YT vid this morning that claims Amazon now makes more money through advertising than it does from its storefront. If true, that it absolutely crazy.
Can't spell "Jassy" without "ass".These people are insufferable.
This is the primary reason I haven't purchased a new vehicle in a while. I'm not going to give money to companies that continue producing cars with tons of features I don't want and often limited or no ability to turn those features off permanently without bricking the vehicle.Good customer service is never coming back until two things happen:
1. Companies start paying customer service reps enough to make them care about providing good service
2. Customers actually stop giving companies money over bad customer service
As it is, plenty of people will complain about bad customer service, but they'll still patronize those businesses, which means there's zero incentive for those companies to change anything. And thanks to most companies realizing that bad CS basically doesn't impact the bottom line, they'll continue to staff their CS departments with minimum wage drones who don't give a hoot about servicing customers.