Google’s video chat merger begins: Now there are two “Google Meet” apps

hutsell

Ars Scholae Palatinae
723
Of course it is. Years ago, when all of this navigational, design and remarketing chaos began, I thought it was my fault for not "getting it".

Now that I know better, I'm fighting the (a bit tinhatty) urge to become radicalized about business-majors taking over any company and using its resources for the sole purpose of making a name for themselves.

Google's lost and needs some type of parental intervention.
 
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Of course it is. Years ago, when all of this navigational, design and remarketing chaos began, I thought it was my fault for not "getting it".

Now that I know better, I'm fighting the (a bit tinhatty) urge to become radicalized about business-majors taking over any company and using its resources for the sole purpose of making a name for themselves.

Google's lost and needs some type of parental intervention.

I'll do it for a modest $3.4 billion.

1c7317306cc701301d50001dd8b71c47
 
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5 (8 / -3)

zdrifter

Seniorius Lurkius
23
It must be me, but I would like messaging/chatting/phoning to require far less effort that what Google apps?/or whatever? currently require.
And as a result there seem to be several companies that recognize my desire for less effort and have stepped in ... does Google think that me supplying even more effort to determine what to do is the way forward .. seems like too much effort for me to figure out.......
 
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jhesse

Ars Scholae Palatinae
756
Subscriptor
Apple doesn’t do that. An all-Apple convo syncs to my other devices. One with Android users in tow? Nope, sorry.

?... I can send and receive texts through my MBP (as long as the iphone is on) to Android users and mixed groups just fine. IIRC, there may be a setting you need to twiddle for this.
 
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Toufman

Smack-Fu Master, in training
95
Subscriptor
This move is happening because Google "unified" its messaging teams in 2020, with a single person, Google Workspace VP and GM Javier Soltero, taking the reins of "all of Google's collective communication products." That should mean Google Hangouts, Google Meet, Google Chat, Google Messages, Google Duo, and Google Voice, and Google even threw in the Android phone app for good measure. It was announced last month that Soltero is leaving Google, though, so that's only two years on the messaging unification job. Nobody knows who, if anyone, is taking over as the new "head of messaging

Isn’t that what recently happened with Pay/Wallet ? The VP makes a big decision about merging/changing/unifying and then walks out of the job, leaving the staff to deal with the aftermath of said decision. Yet more u-turns down the road ?

No wonder this comes across as an especially poor change management… 2 apps with the same name… delayed deployment for users… It’s comedy gold to read about it but I feel for the poor guys who will make to make something happened out of these terrible decisions.
 
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numerobis

Ars Tribunus Angusticlavius
50,950
Subscriptor
Of course it is. Years ago, when all of this navigational, design and remarketing chaos began, I thought it was my fault for not "getting it".

Now that I know better, I'm fighting the (a bit tinhatty) urge to become radicalized about business-majors taking over any company and using its resources for the sole purpose of making a name for themselves.

Google's lost and needs some type of parental intervention.

I'll do it for a modest $3.4 billion.

1c7317306cc701301d50001dd8b71c47
The funny thing about that dilbert cartoon is that it's both precisely accurate and the consultant is actually providing real value! The consultant gains access to a lot of cross-silo information and puts it in the same place, allowing everyone in their siloes to see the ridiculous state of affairs. And gets paid a lot for the privilege.

Then management can actually do something about it, or, more likely, just mutter some bullshit about operationalizing the assets and developing synergies.
 
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Snarky Robot

Ars Legatus Legionis
26,417
Apple doesn’t do that. An all-Apple convo syncs to my other devices. One with Android users in tow? Nope, sorry.

?... I can send and receive texts through my MBP (as long as the iphone is on) to Android users and mixed groups just fine. IIRC, there may be a setting you need to twiddle for this.
Odd. I’ll try to find out more. That’d be a massive help.
 
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1 (1 / 0)

Scifigod

Ars Tribunus Angusticlavius
8,797
Subscriptor++
I look forward to the next iteration; Meet Classic™

First they have to introduce New Meet, then when everyone hates it bring out Meet Classic, rebrand New Meet as Meet 2, then introduce a lightweight app called Gather, then rebrand that as Diet Meet ;)
I look forward to Crystal meet.
 
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killick

Smack-Fu Master, in training
64
I have been using Duo for more than a year to video chat with my family and it has gotten more and more buggy and unreliable. Given that I use a Pixel 6, I find this to be pretty unacceptable.

I can't ask my family to try and switch again. They're all on Apple devices. They all love Whats App. My brother and I are the only ones on Android. He and I use Signal now.

Plus, I cannot understand what a "messaging app" even is anymore. Is it audio? Is it for texts? Is it a video phone? The one thing that seems clear is that email is not a messaging app.

It would be great if all these "messaging" apps were more like phones or email-- where it doesn't matter what software the person on the other end is using.
 
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aapis

Ars Scholae Palatinae
1,478
Subscriptor++
Hey Google, hire me to figure out your next content consumption app. First I'll build something new that no one wanted, then I'll delete the old version that everyone liked and steal it's name before announcing how proud I am to be moving to some bullshit executive position at a startup that manufactures FartBoxes - "the bluetooth-enabled cube that you fart into (tm)(r)" - and how I'm so thankful to the LEADERS at Google who allowed me to leave my mark on the world in such an impactful and thoughtful way.
 
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marsbase

Smack-Fu Master, in training
72
What annoys me, is that there is no longer an audio-only chat option that I can find. Hangouts used to have audio calls. My friend and I would often use this to chat while we played video games or something.

It's amazing how often Google product merges end up deleting features. I'm still salty about YouTube Music missing half of Play Music's functionality. Ultimately had to unsubscribe, after 10 years of being a customer.
I use Jitsi (https://jitsi.org)/) for video chats. GPL license and totally free. Very simple interface. Turn off the camera if you need more bandwidth for your audio.
 
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markgo

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Subscriptor++
Why can't Google learn from Apple and then beat them at it? Develop one chat app that is simple and easy to use that can be used across all devices and is integrated with SMS. Roll all of the chat apps into this one simple texting app. No longer offer competing services. Openly commit to a 10 or 15 year life-support for this new product so users have faith that it will continue. They could then beat Apple by making this application available on each operating system, and even develop an open standard so third party apps could be used. Make it cloud-based and encrypted, like iMessage, so messages can be accessed securely from anywhere. Basically, create an open version of iMessage. Then do the same for FaceTime.

The worst part is they've already basically developed applications capable of executing on this strategy (e.g., Hangouts & Voice), they just bungled the execution in a way that is silly and comical.

There's a proven model that is highly successful and it's Google's main adversary in the mobile space. Google actually has some key advantages in that they do not need the walled garden to profit from it since they profit from ad revenue instead of hardware. Yet somehow they continue to fail. It's strange to me that they offer project management certificates over at Google Learn when the company seems to struggle so greatly with it outside of their core products.

Google does not have the power over carriers, who still get to choose whether or not Android releases run on phones they sell. And this model cuts into the smaller-but-still-lucrative exorbitant text messaging fees. While most big plans are unlimited, discount plans aren't and they still make bank over international texting.

Oh, and your solution would require them to write a full featured iOS client, or it would be dead before it starts. Come to think of it, THAT would be the most Google way to launch (dead on arrival), so I now think it will happen.
 
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Artemis-kun

Wise, Aged Ars Veteran
120
I fart in their general direction.

But does Google's mother smell of elderberries?
I'm sure someone else beat me to it and I'm too lazy to read the rest of the comments, but I believe it would be Google's father smelling of elderberries. Google's mother would be a hamster.
 
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jhodge

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8,735
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After I finally convinced iPhone family to download this to video chat us? Jesus.
Time to focus them on using Signal I guess

Time to buy an iPhone they will say.

I’ve reached “Buy an iPhone unless you can articulate a good reason not to.” as my default position when asked for advice.
 
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It's pretty sad how Google has made Microsoft's branding chaos seem reasonable by comparison.

Except for adding a pre-installed "Teams that doesn't really work with the Teams everyone else uses because it's not allowed to connect to the 'School or Work' version" app that is shipped with Windows 11 and is also named Teams but is only for personal use.

The person who came up with that brilliant idea should be sent to work at Google, they'd love to have them.
 
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Readercathead

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The office politics at the VP level at Google must be insane. 6 different chat apps, some of them once useful but being sunsetted. One team apparently develops a low bandwidth stable video chat tech, but it's stuck inside a specific app instead of being built for whatever their main video chat platform happens to be at the moment. Everything seems to be developed in silos and then the people at the top just push all of it to release and let people sort it out with flowcharts and guides.

It will all become clear when you realize Google India is fighting with Google America and winning. They find something that works in India then try to force it on everyone else to find that, surprise, what works there does not work here. But if you look just at the sheer number of Android handsets sold there and in similar countries … why would they even care to make products for the US anymore?
 
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Readercathead

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livingontheedgeyeg

Smack-Fu Master, in training
1
The worst part of all these rebrands and changes of the Google chat/video app is that a lot of Android phones come with some old version of one or two of these preinstalled and can't be uninstalled. Then the phone owner is stuck with the crappy old versions and then have to waste extra storage on the device for the new apps. All around crappy situation.
 
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I first looked at the picture... Chat, Meet, Voice, Messages....

Signal does chat
Signal does video
Signal does voice (okay, no POTS calling)
Signal does sms messages (on android)

Why would anyone want four different applications when one will do?
It really depends on usage (and on the app).

In “Phone”, I have favorites, recents, contacts, keyboard, and voicemail. In messages, I have a separate filter for unknown contacts, pinned contacts, chat history, a menu to change my shared name and photo, and a new message button. If I swipe down in messages, I get a search bar for quickly trying to find things in messages. FaceTime is the easiest, with recent usage, new FaceTime, and a “create link” button for inviting non-Apple users.

Trying to get a UI to do all of that in a single app is hard. I’ve never seen a “do it all” app that is as user-friendly for all of text/voice/video than any individual app. There are just such different needs. In WhatsApp, you go to calls, find a contact (no option for a keypad as far as I remember) and hit the phone or video icon. Hit the wrong one? Too bad. That’s less likely with separate apps. Apple does have links in places to get to their other apps, but they’re generally not side-by-side. Single apps also can be updated separately as needed, without changing the functionality of the other apps.

There are advantages to apps that do everything, too, obviously, but I just don’t find that they make up for the hassles. Teams does everything. It does groups. It does text conversations. It does video. It does file sharing. It does voice calls (and you can actually get a Teams number that is an actual phone number, so calls aren’t limited to just within Teams. It has a voicemail system, and both the voicemail and the call history is discoverable on the call “tab”.

And I’d never in a million fucking years use it as a primary app.

There’s a laborious list of reasons I prefer it, but suffice it to say, one app for everything is a lot harder to make universally intuitive with a consistent UI. Even if it has everything, it will struggle to excel in any of them, and there’s generally an extra step (selecting the “tab” I want to use) between me and my desired action.

Single-purpose apps are just more flexible.
 
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