Apple has always been known as a hardware company, and it still is, but services are more important to its strategy and bottom line than ever before. That point was driven home not just by the most recent Apple earnings report—in which CEO Tim Cook identified services as a division ripe for a doubling of revenue by 2020—but also by a talk by Apple SVP Eddy Cue at SXSW this week.
Interviewed by CNN’s Dylan Byers, Cue talked about Apple News, the tensions between open and closed platforms, and the company’s TV and video strategy. Many of the statements he made seemed carefully crafted to distinguish Apple from other tech giants that have been the subjects of criticism in recent months.
Cue heads Apple’s software and services efforts, and he took the stage in Austin moments after Apple announced it would acquire Texture, a magazine distribution app that has been repeatedly called the “Netflix of magazines” by numerous press outlets.
Texture only has a few hundred thousand subscribers at last report. But Apple Music—born out of the Beats acquisition and iTunes—has reached 38 million subscribers, with two million added just last month. Cue also said that eight million people are currently participating in the three-month free trial Apple offers of the service. Chief competitor Spotify had 70 million as of January.
Apple’s services are growing, but what does the company have planned? Cue offered some insights.
Doing TV like Pixar does movies
With regard to the TV strategy, Cue said, “we’re not after quantity; we’re after quality,” as Apple’s team of 40 or so, led by former Sony execs, works to strategically spend more than $1 billion on original programming. Cue compared the company’s approach to that of Pixar (another company with close ties to Steve Jobs).
Meanwhile, Netflix is employing a strategy that increasingly looks like throwing everything it can grab at the wall of user taste and seeing what sticks—though some of what sticks is quite good. Netflix is reportedly spending as great as six times as much on original content as what Apple plans to spend in 2018.




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