Amazon appears to be down, with over 20,000 reported problems

Pluvia Arenae

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I noticed this in the app earlier when I tried to checkout, and it showed a page that just says "Sorry, something went wrong on our end" with a picture of a dog and a link (I assume it's a link; I haven't clicked it) labeled "Meet the dogs of Amazon". It's a different dog every time. Extremely weird and patronizing. Do they think seeing pictures of dogs will make me less annoyed at their software failing yet again?
 
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MHStrawn

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I was shopping on the site and when I clicked on an item it said I first had to put the item in my cart to "view product details" such....the price!

I thought it was just another evil f'in ploy and maybe that's what it is. But making a customer put an item in the basket to see details seems like one of those moves that will backfire.
 
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siliconaddict

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AWS Status page shows that the AWS Middle East (UAE) Region (ME-CENTRAL-1) is "disrupted". As well as Bahrain is "impacted".
https://health.aws.amazon.com/health/status

This makes me question the ability to load balance when a region is down. If this is just one region if someone targeted 2 regions in North America the absolute crap show that would happen would be soon to be a motion picture film worthy.
 
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marsilies

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I noticed this in the app earlier when I tried to checkout, and it showed a page that just says "Sorry, something went wrong on our end" with a picture of a dog and a link (I assume it's a link; I haven't clicked it) labeled "Meet the dogs of Amazon". It's a different dog every time. Extremely weird and patronizing. Do they think seeing pictures of dogs will make me less annoyed at their software failing yet again?
They've been using dogs on their 404 page since at least 2006:

https://www.forbes.com/sites/zarastone/2017/05/02/amazons-404-error-pages-are-pup-licious/
I'm not sure exactly how long Amazon have used dogs for their error pages, but a 2006 blogpost suggest that it's been over a decade.

There's been a long trend to make unique/funny 404 pages. I guess the general idea is that they should be rare enough that you briefly amuse a visitor to your site. That breaks down a bit when your website crashes and starts displaying it for nearly every page.

https://web.archive.org/web/20080129003417/http://www.lunametrics.com/blog/2006/02/18/broken-links/
https://blog.prototypr.io/your-404-...amples-that-are-totally-on-brand-f7d008dd4079
 
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jgee43

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I noticed this in the app earlier when I tried to checkout, and it showed a page that just says "Sorry, something went wrong on our end" with a picture of a dog and a link (I assume it's a link; I haven't clicked it) labeled "Meet the dogs of Amazon". It's a different dog every time. Extremely weird and patronizing. Do they think seeing pictures of dogs will make me less annoyed at their software failing yet again?
I dunno, pictures of dogs tend to make me happy. I like dogs!

Puppies would be even better.
 
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ranthog

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AWS Status page only shows that the AWS Middle East (UAE) Region (ME-CENTRAL-1) is "disrupted". As well as Bahrain is "impacted". Last update on each is from 3/3...
https://health.aws.amazon.com/health/status
Iran is attacking those it can reach who are responsible for the current war against them. I would imagine that Amazon likely has already pulled their amazon.com operations out of those two data centers. You don't want your operations running in the Middle East right now on anyone's cloud.
 
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They've been using dogs on their 404 page since at least 2006:

https://www.forbes.com/sites/zarastone/2017/05/02/amazons-404-error-pages-are-pup-licious/


There's been a long trend to make unique/funny 404 pages. I guess the general idea is that they should be rare enough that you briefly amuse a visitor to your site. That breaks down a bit when your website crashes and starts displaying it for nearly every page.

https://web.archive.org/web/20080129003417/http://www.lunametrics.com/blog/2006/02/18/broken-links/
https://blog.prototypr.io/your-404-...amples-that-are-totally-on-brand-f7d008dd4079
Yeah, I was at a retailer when Amazon introduced the dogs. Management decided we needed a cute 404 page too, so they tasked Marketing with making one. What they came up with was really cutesy but basically boiled down to "we don't have enough server capacity to keep the site up." IT was very unhappy about that and it only lasted until the next build was pushed out.
 
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7 (7 / 0)
I noticed this in the app earlier when I tried to checkout, and it showed a page that just says "Sorry, something went wrong on our end" with a picture of a dog and a link (I assume it's a link; I haven't clicked it) labeled "Meet the dogs of Amazon". It's a different dog every time. Extremely weird and patronizing. Do they think seeing pictures of dogs will make me less annoyed at their software failing yet again?
No kittens?
 
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6 (6 / 0)

marsilies

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I was shopping on the site and when I clicked on an item it said I first had to put the item in my cart to "view product details" such....the price!

I thought it was just another evil f'in ploy and maybe that's what it is. But making a customer put an item in the basket to see details seems like one of those moves that will backfire.
That sometimes happens for items that the manufacturer has put a "minimum advertised price" on. To circumvent it, the site doesn't show you the price until you put it in the cart. I've seen it on other site like Best Buy and NewEgg over the years, typically for a really good deal on something.

Of course, right now, Amazon seems to be showing that for nearly everything, so something's failed in terms of showing the price and/or passing the "is this lower than MAP?" check, and it's failed into a weird state. I'm guessing then the programmed it, they thought that if the page couldn't confirm whether the price was higher than MAP, it'd be safer to assume it didn't and not piss off a manufacturer and attract possible legal action, but didn't anticipate nearly every check failing.
 
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